Ethan Fung

Expresume

Being rejected over and over sucks. So does customizing resumes to each job description, which is why we built Expresume. Our solution helps job seekers land more interviews by quickly customizing resumes to align with job descriptions.

We turn “I did this and that” to “I leveraged these skills to bring value at this company, and I can do that for yours.”

Co-Founder

Full Port Development

Full Port Development is a software firm that creates in-house software products and provide software development services, specializing in mobile and web development, data engineering and data visualization.

Director of Strategic Partnerships

I conducted market research on our flagship products. My research resulted in the focus of a new potential market segment that we could target.

To support the growth of the company's sales team, I utilized tools such as Zoominfo and Apollo to find leads, created effective cold call scripts and email cadences, and developed user personas to better target our audience. These efforts resulted in a 20% increase in qualified leads, which contributed to the overall growth of the sales pipeline.

In addition to my sales and marketing efforts, I also took on various administrative tasks, generating the company logo, and creating receipts for our clients. These efforts freed up valuable time for other team members, which allowed them to focus on more high-level tasks.

As a project manager, I organized the Kanban board, led daily standups, and delegated features to the development team. This resulted in a 30% increase in team productivity, which allowed us to deliver products to our clients faster and with greater quality.

I facilitated meetings with clients, designers, and team members to ensure customer success and quality assurance, providing valuable feedback and debugging features. This resulted in a 50% reduction in bug reports from clients, which contributed to a higher customer satisfaction rate.

To support Full Port Development's growth, I researched and secured valuable resources such as scouting locations and talked to clients to gain insight and information for the company. These efforts led to the identification of a new product feature that we could develop.

Overall, my contributions to the company's vision plan by setting weekly and monthly goals, and prepared pitches for potential clients, helped expand the company's reach in new markets. My expertise in creating a CRM system to keep track of deals and clients, helped streamline operations and contributed to the overall success of Full Port Development.

Queen's University

Undergraduate Teaching Assistant for MNTC 313: Introduction to Programming.

Hosted hour-long weekly tutorials via Microsoft Teams to guide and aid students with fundamental programming concepts in C, C++ and MATLAB. Answered questions about assignments and introductory computing concepts via email and discussion boards, available to 860+ students. Responsible for marking the assessments of 30 students with consistency, fairness, and helpful comments.

Undergraduate Teaching Assistant

Ontario Ministry of Health

Optimized COVAX algorithms with COVID data in SQL, optimizing millions of data to be most efficient in the pipeline. Assisted in the CQ to JIRA help desk application transfer, using JIRA workflows. Organized and formatted data for hundreds AODA files in IBM Cognos.

Application Programmer

W3LL

In charge of SMS onboarding, collecting and storing data through Twilio, Google Forms, and Integromat to allow user flow to be as seamless as possible. Many variations and combinations of low code and high code situations were tested to create optimal user experience.

Wellbeing Exploration And Discovery Marketplace: Connecting you with effective, evidence-based solutions that improve wellbeing. It is a platform focused on well-being that functions like a preventative healthcare marketplace.

Full Stack Developer

Costco Wholesale

Merchandised and restocked flower products. Maintained annuals, perennials and nursery stock to ensure they were always fresh, rotated and visually appealing. Assisted customers with questions. Did a basic upkeep of the garden centre to provide a clean and safe shopping experience.

Warehouse Stocker

The Walt Disney Company

Worked night and closing shifts at a food court serving food for over hundreds of guests each day. Trained extensively in guest relations, money handling, janitorial service, and food preparations. Interacted and communicated with guests accommodating any request or needs to make their stay magical. Many families tweeted about my service!

Food and Beverage Server

Toronto Chinese Alliance Church

Planned summer camp activities like arts and crafts and sports games for over 120 children. Managed over 40 staff assigning positions and supervising them in their roles.

Managing Director

A storyteller at heart. 

But I didn't discover it until now.

I'm on a entreprenurial journey to help equip the next generation of the workforce with the ability to articulate themselves. Follow me to hear my experience of failing towards my goal!

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