PostPilot

Senior Account Executive

- #2 Sales team hire
- July - December 2023, 164% of goal
- August 2023, 177% of goal
- Closed over $1mil in ARR in first 7 months at PostPilot
- Highest closed month of revenue for PostPilot in company history
- 350+ closed logos to date

Account Executive

Crispy Cones

Orlando Sentinel's Readers Choice for Best Dessert 2024!

Franchise Owner

CycleBar

Instructor

Repeat

Sales Operations

Owning the end to end recruitment process. Responsible for hiring across Sales, Customer Success, Engineering, Data and Marketing.

Corporate Recruiter

Gopuff

Led a team of 6 in house recruiters and 18 contract recruiters , supporting fulfillment center locations across the Southeast region.

Team Lead, Recruitment

Full cycle recruitment for all field hourly and salary positions supporting Gopuff Kitchen + Fresh Food.

Hiring Associates, Leads, Managers, Area Managers, District Operations Managers, Program Managers and Senior Program Managers.

Recruiter

Orlando Health

Support Services Supervisor

Dropit Shopping

(Laid off due to COVID19)

• Responsible for day-to-day management and running of the Dropit service on-site, including professionally addressing any store, customer or mall manager questions or issues in store.
• Responsible for new partner onboarding schedule, leading new store training sessions, ensuring adequate follow up and activating retailers on-site.
• Coach store managers/ designated representative to be product experts so they and their teams become increasingly self-sufficient. Foster a sense of accountability where managers become responsible for the success of Dropit app in their store.

Customer Success Manager

Cirque du Soleil Entertainment Group

Sales and Customer Experience Supervisor

The Walt Disney Company

Operations Support Coordinator, Help Desk

Ecommerce Sales and Service Specialist

•	Research and compose responses to Guests’ comments pertaining to complex parks and resorts’ issues.
•	Contact Guests by telephone, mail, email and on-line to discuss policies, procedures and operations at the Disneyland Resort.
•	Determine and provide appropriate service recovery based on established service guidelines.
•	Interact with all levels of the organization of the Walt Disney Company. 
•	Prioritize daily workload while maintaining appropriate response time.

Professional Internship - Guest Experience Associate

•	Resort Parking and Transportation Operations Cast Member 
•	Demonstrate guest service skills in all areas
•	Acted as a transportation concierge
•	Assist guests with loading/ unloading of trams
•	Ensured guest satisfaction by upholding the four keys basics

Disney College Program - WDW & DLR

The Yacht Club at Marina Shores

Event Specialist

My dog thinks I am cool, that counts for something... right?

Taplio

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Ethan Potts

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