Travelpro Products, Inc.

International Business Development Manager

Ameya Distribution

Key Account Manager

Videowise

- Developing and implementing Customer Success strategies that align with both company and client objectives.
- Managing a team of Customer Success Managers to deliver the best results.
- Analyzing customer feedback and metrics to identify areas for improvement and drive product innovation.
- Collaborating cross-functionally with Sales, Marketing, and Product teams to create a seamless customer experience.

Head of Customer Success

Senior Customer Success Manager

ContentSpeed

Customer Success Manager

Prokuria

Business Development Manager

eMAG

Brand on Board

Working in a small but rapidly-expanding and vibrant company has enabled me to test my limits and learn new skills in different areas such as logistics. When every action leads the company further to success, the emphasis on clients and the relationships with them is more important than ever.

Responsibilities:

• Obtaining the latest product catalogues from our suppliers so that we can offer our customers the best possible merchandise. 
• Taking care of end-to-end processes, such as arranging the transport of goods from our suppliers to our customers. 
• Constantly learning about any changes in the Watches Industry. 
• Maintaining good relationships with our customers, clients and carriers through constant communication and meetings.

Account Manager

Hewlett Packard Enterprise

Getting to be part of a complex corporate environment such as the one at HPE has been a great opportunity for me, as I got to experience firsthand working in an interconnected financial department where the focus has been on the customer’s needs.

Responsibilities

• Maintaining all the contract documentation for certain clients due to compliance reasons.
• Coordinating with the Account Executives and Account Business Managers in order to get the necessary information for invoicing.
• Creating the actual invoices for certain services as contractually agreed using certain tools.
• Leading the Cash Flow Improvement team on the UK&I Cluster, improving invoicing times and cash collection by at least 3 days.
• Providing support to various departments ( Credit & Collections, Legal, Account Business Management etc.) in order to facilitate the merger of Enterprise Services with CSC.

Order Management and Invoicing Coordinator

TWIRO MK LTD

Being part of the Payments Department of this company has allowed me to grasp a deeper understanding of a company's financial part by specializing in all kinds of payments ( from international wire transfers to Neteller accounts and credit card subscriptions), all to the benefit of our clients.

Responsibilities
 Research for certain items purchased through the online gift shop, followed by purchasing them for our clients from all around the world, making sure they arrive in a timely manner.
 Providing a steady stream of reports for the Accounting Department
 Maintaining a close relation to all department, as every purchase had to be met with our department's approval.
 Continually improving the online gift shop
 Making payments for goods and services required by any member of the company

Payments Assistant

Q-I HOMES

As part of the Q-I Homes team, i had the great opportunity to work as part of a small yet effective team, taking care of the clients' problems and honing my communication and problem-solving skills.

Responsibilities
 Managing a number of approximately 40 apartments, from rent payment to apartment damage repairs.
 Maintaining good relations with all the owners and tenants.
 Keeping detailed records (on an online platform and EXCEL files) of payments and day-to-day activities related to both the office and the clients' apartments.

Jr. Property Manager

I am a determined individual looking to perpetually learn and enhance my abilities towards establishing a successful career.

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