The People People Group

The People People Group is North America's most engaged community of passionate HR, Recruitment and Operations professionals. We are dedicated to sharing best practices, elevating each other and collectively improving the employee and candidate experience for everyone

Member

Daily Bread Food Bank

People & Culture Administrator

- Assisted in end-to-end full cycle recruitment. Posted jobs, screened applications, and conducted reference checks.
- Oversaw onboarding/offboarding. Facilitated orientation sessions and administered training through HRdownloads. 
- Completed new hire paperwork within 72 hours and submitted payroll packages promptly to finance for enrollment.
- Administered HRIS data, managed and updated employee records for hiring, transfers, promotions, and terminations.
- Created a filing system for 250+ current and former employee records, H&S incident reports, and legal compliance on the first month on the job.
- Provided administrative support to the People & Culture and Volunteer Departments, prepared support letters and maintained volunteer data on VolunteerHub. Extracted data and reported findings.
- Acted as backup receptionist for a busy Welcome Centre, answered multiple phone lines, welcomed visitors, volunteer groups, and accurately recorded volunteer hours in VolunteerHub for 50+ volunteers daily.

Human Resources Administrative Assistant

BRAL CONSULTORES S.A.C

- Managed the daily operations of the firm specialized in fire-fighting systems installation (industrial and mining sectors).

Manager

City of Toronto

- Provided excellent customer service by conducting screening and intake of 80+ clients daily, staff and the public at a Mass Immunization Clinic in response to the COVID-19 pandemic. 
- Performed all roles: Line Screener, Supply Clerk, Supply Vaccine Clerk, Clinic Support Clerk and Aftercare Cleaner.
- Provided administrative support to staff. Input and maintained data, safeguarding the security of confidential information and medical records via COVaxON and Salesforce, ensuring data integrity and privacy.
- Ensured adequate vaccine supply in clinical areas, adhering to safety and materials handling regulations (OH&S, WHIMIS, SDS).
- Tactfully addressed challenging situations with clients, showing good judgement and strong problem solving skills.

Administrative Support Assistant

Deloitte Canada

- Managed an average of 70+ international business visa applications weekly. Generated 15 visa applications daily.
- Conducted legal research to verify document requirements and processing times with consulates and visa application centres.
- Consistently met KPIs and SLAs by efficiently preparing and submitting visa applications/extensions at consulates/visa application centres worldwide.
- Managed all active cases using the company’s case management system, ensuring no deadlines were missed. 
- Handled an average of 40 daily email correspondences, ensuring all client inquiries received a response within 24 hours.

Global Immigration Caseworker

KPMG Canada

- Managed a weekly average of 25 high-touch corporate client accounts for business visa needs, overseeing end-to-end visa processing in a fast-paced environment.
- Prepared support documents and visa applications worldwide, with expertise in the Latam region, UAE, and Europe.
	- Ensured legal compliance in visa applications, adhering to regulatory frameworks achieving 100% approval rates.
	- Consistently addressed administrative discrepancies achieving a 90% resolution rate within the standard 48-hour-resolution timeframe.
	- Liaised with the finance department to process invoices and fees for services rendered to corporate clients.

Global Immigration Coordinator

Ontario Superior Court of Justice

Effectively responded to inquiries from staff, the public, and external agencies. 
Managed a daily average of 400+ court records, ensuring the completeness and accuracy of the court database.
Managed external mail and intra-office documentation, ensuring timely delivery to the relevant departments. 
Processed court documents, effectively handling sensitive and confidential information.
Maintained strict adherence to policies and procedures, complying with the high standards of the Ontario Public Service.

Clerical, Telephone & Customer Service Representative

Positive and driven problem-solver with a Postgraduate Certificate in HR and extensive Human Resources experience. Exceptional communication (verbal and written) and interpersonal skills. A collaborative and inclusive team player with strong interpersonal skills, excelling in both verbal and written communication. Critical thinker, fast learner, skilled in recognizing and implementing process improvements. Committed to fostering diversity, equity, inclusion and a positive workplace culture.

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