American Drapery Systems

Senior Accounts Executive 

I started a new position as the Product Sales and Customer Service Account Representative at American Drapery Systems. We sell Custom Commercial Window Coverings, Draperies, Cubical Curtains, Curtain Track and Hardware. 

I am also the rep for:
blackoutcurtains.com
Where we sell 100% blackout curtains.

Americantracksupply.com
Where we sell our own curtain track and supplies.

CustomCube.com
Cubicle panels for Hospitals, Nursing Homes,  and Medical Facilities.

Product Sales and Customer Service Account Representativ

Self Employed

Most recently I was contracted to support leadership in a Nursing Home in Edina MN. The facility needed to figure out what was holding themselves back from being successful. That’s where I came in. One of the first things I did, was focused on the culture of the building. I worked on customer service, and retaining staff. I also helped in advancing census growth by marketing the success stories, and positive outcomes from current residents and family members. We often used a SWOT Analysis, to strategize and plan what we needed to focus on. This was a great tool that really helped us with building our census. 

Before Edina,I was contracted to run operations for a facility in Nashville TN that was being purchased by the Opal SL, and the objective was to run the on-boarding processing for the new ownership. 

I quickly realized that we needed to clean the house and start all over again with new management in the facility. The staff were not getting the proper support and the facility was not being run properly. I hired a new executive manager, marketing manager, director of nursing, activities director,chef, and a maintenance director. The team I put together was really successful as they doubled the census in the first two months, and changed the culture in the building. I came up with some great ideas for marketing the building like, Free turkey for Thanksgiving with a qualifying tour. Free lunch at local restaurant with a qualified tour. First month rent is free.  Concerts for the outside community. Radio ads, Billboards.

Administrative Consultant

Eden Senior Care, LLC

Assistant Administrator

The Opal Senior Living

The Opal at Music City was recently purchased in Nashville TN. I was brought in to run operations and help with transition of the facility.

Regional Director

Pearl Valley Rehabilitation and Health Center Group

Corporate Regional representative in 6 Nursing Facilities all across Iowa. Managing over 100 Employers and Supervisors. Grown census to 75% occupancy in all 6 Facilities within a year. Created a culture improvement in the facilities that contributed to staff/client satisfaction. Daily Audits for Life Safety, Maintenance, Housekeeping and Dietary. Coordinate and lead Marketing Meetings with all 6 Facilities and Marketing Team.

RM Management

Supported the 4 Communities in enhancing the customer satisfaction with primary focus on quality improvement and sales. Took a Life Enhancement Program and helped the Director make it successful by having 15+ residents at each program throughout the day. Took over Accounts Receivables and worked with residents and families to get payment plans setup.Worked with the state case workers and making sure all residents state funds are renewed and that facility is getting the money for cares.

Community Relations Coordinator for 4 Facilities, 430 beds

MEADOW RIDGE SENIOR LIVING

Opening Executive Director of an Assisted Living and Memory Care Facility in Golden Valley. Within 2 years, brought census up to 96%. Managed 30+ staff and created a culture that contributed to client satisfaction and staff engagement for property success.

Executive Director

Kenneth Rozenberg - Centers for Specialty Care Group

Purchasing Dietary and Maintenance supplies for 30 Nursing Homes.

Purchasing Director

Senior Accounts Executive at American Drapery Systems

Experienced Regional Director and Consultant with a demonstrated history of working in the Health Care industry. 
Here is the Rundown;
I come into your building and figure out was is missing. Once that is figured out I just Dive right in. Whatever it is, Staff Morale, Staffing, Marketing etc. I will work on it and make a difference. I have had a great success rate and love what I do! 
Skilled in Budgeting, Microsoft Word, Team Building, Public Speaking, and Purchasing. Strong business development professional experience managing staff and facilities.

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