RubyPlay

Account Manager | B2B | Italy, Spain, the Netherlands and LatAm

MGA Games

I’m working as a crucial player in B2B operations and responsible for growth and development for the Netherlands, Portugal, Italy and LatAm Markets. 

My objective is to develop and maintain strong relationships with clients, providing them with exceptional service and solutions.

I also play a critical role in driving revenue growth by identifying new business opportunities and expanding existing client relationships.

I act as a bridge between the client's business needs and our Company and the products and services, ensuring a mutually beneficial partnership.

I work closely with cross-functional teams within the company, such as sales, marketing, and product development, to deliver solutions tailored to the client's requirements.

Effective communication and collaboration are key to me and for our Team success, as we work to understand the client's unique needs and objectives.

By providing personalized service and proactive problem-solving, I help to build long-term partnerships with clients, resulting in increased customer satisfaction and loyalty.

Account Manager | B2B | Netherlands, Portugal, Italy and LatAm

Boston Link

As a member of Boston Link, a specialist recruitment company with offices in multiple countries, I take on a pivotal role in fostering expansion and progress in various markets, such as Spain, Italy, and Latin America.

My primary objective is to establish robust connections with clients and deliver exceptional service and solutions. I strive to accelerate revenue growth by identifying new business prospects and cultivating existing client relationships. In this capacity, I operate as a liaison between clients and our organization, ensuring a mutually beneficial collaboration.

Working closely with multiple internal teams, I present customized solutions that align with client specifications. Efficient communication and teamwork are vital components of our success in understanding and meeting client needs. By providing personalized attention and anticipating potential issues, I contribute to the development of enduring collaborations, ultimately leading to enhanced customer satisfaction and loyalty.

Boston Link, as the only specialist recruitment company with offices in the UK, Malta, the Netherlands, and the Isle of Man, is uniquely positioned to source top talent and exceptional career opportunities within the global iGaming industry. The company boasts expertise in iGaming recruitment and strives to connect the industry's best talent with outstanding career prospects.

iGaming Consultant | B2B | Business Development Italy, Spain and LatAm

SD Services LTD

The firm specializes in providing Account Management Services for Financial Technology Companies and provides services in South America, Europe, Africa, Australia, and Asia.
In Malta, the Company provides services to ZP and GCC7 Services ltd. 

- Responsible for the full recruitment life cycle and the candidate experience.
- Responsible to develop and manage HR Generalists. 
- Review, improve and maintain the internal and external recruitment process to attract the right talent.
- Identify, implement and maintain best-fit recruitment channel mix, locally and internationally.
- Responsible for reward & recognition initiatives from conception and execution. 
- Work closely with the HR Teams from all the group to build an employer branding strategy. 
- Place employment ads in the right sources (online and social media).
- Source, recruit, screen, interview and recommend external or internal candidates for all job levels and departments. 
- Regulatory compliance ​and reporting.
- Maintain accurate and concise records and reports concerning the recruitment process. 
- Be part of the exposure and interaction with the business, supporting its goals and driving its culture.

-Management of an international team (Italian, Polish, Spanish and Swedish market).
-Control and management of CS departments in South Africa, Israel, Mexico and India.  
-Working closely to the Head of Billing and CFO.

Team Leader

Telesales activities, check documents, using of trader platform, management of the clients base, technical analysis and reporting for clients, establishing sales and product training programmes, developing the account opening process to become user friendly.

Sales Account Manager

Fabio De Martino

Business Consultant

With over 9 years of experience in building customer and people relationships, operations management, and I am highly focused, committed, and determined. 

My expertise resides in helping companies in different aspects of people operations, with a particular focus on providing best-in-class acquisition strategies, to attract and retain top clients.

Throughout my career, I have led many specialized, international and challenging departments, contributing to their growth and efficiency in the financial services and iGaming industry in Malta and Spain.

Taplio

Fabio De Martino's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Fabio De Martino's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Fabio De Martino's Linkedin Analytics