Be Extraordinary Publishing

▶️ Making it easier for writers to become co-authors or have their own solo book. 
▶️ BE Academy for training authors and speakers.

🥁I work as an information wizard merging marketing, tech, and operations. Also serving as a trainer to our members.

Chief Information Officer

FaraazAli.com

- Peak-Performance Coaching for Leaders & Parents
- Holistic Lifestyle design
- Author
- Facilitator and host
- Paul McKenna, trained coach
- Peak Performance and habit rewiring therapy.
- Mindset Architecture
- Life Coaching

Chief Empowerment Officer

Founder Institute

Director of Communications & PR in the Nordics.

Director of Communications

Created and cultivated a high-performance environment, by driving initiatives that promote professional growth and employee engagement and implement initiatives that develop and empower our employees to deliver on our strategy. Major focus and success on performance management, talent development, and developing an environment where individuals thrive.

Team Manager Performance & Development

Mentor & Entrepreneur in Residence

Working with investors, founders, mentors and global partners to scale the Norwegian chapter of Founders Institute.

Associate, Partnerships and Sponsorship

Founder Institute Food Ecosystems Accelerator

Entrepreneur In Residence

The Founder Institute is the world's premier pre-seed startup accelerator, having helped launch over 3,500 companies across 180+ cities and six continents.

Since 2019, Founder Institute Finland has been the Global Center of Excellence for Food Ecosystems, developing and running vertical programs. The first local vertical program was run in Helsinki in early 2019 and the first global virtual program in fall 2020.

My focus is on marketing, PR and Media for the Global program.

Director

Nielsen

Client Operations Engineer

Boligsameiet Sandakerveien 70

Sitting on Board directing the strategic development of the building with the focus on good investments, lowering infrastructure costs, and having a satisfied client base.

Board Member

Freelance

- Pitching Coach
- Communications Coaching 
- Corporate Culture  and PR Coaching
- Performance management

Performance Management & Communications Coach

Startup Grind

Working with the Startup Community in Oslo and globally to build bridges to a better future for humanity.

Ambassador

Confirmit

The responsibilities of my role were based on six main areas: Customer Success Management, Product Training & Development, Statistical Analysis, Project Management, and Consultancy work. 

-	Customer Success Management:  Communication and managing customer relationships that promote retention and loyalty. Working closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.

-	Project Management:  Responsible for planning, executing and promoting activities that a project undertakes over its timeline. With a strong role in leadership, principal architect, and communication management. Working with clients across Europe, Asia, Australasia, and the USA

-	Product Training: Our products and client projects are based our software and the usage of multiple programming languages to achieve the multi-platform solution. I also conducted training for products to clients & staff, along with customized training for customized solutions. Documenting our products into FAQs and user manuals was another area I specialized in.

-	Product Development: Collaboration with R&D to provide insight into product development by identifying potential sub products & services, conducting market research, generating product requirements, determining specifications, and time-integrated plans for product testing and introduction.

-        Statistical Analysis: Using our report tool to generate & analyse data from our projects.

-	Consultancy:  Working in partnership with clients, advising them how to use our information technology in order to meet their business objectives or overcome problems. The focus was to improve the structure and efficiency of data research in various organisations.

Senior Technical Support Engineer & Reporting and Analysis Specialist 

- Troubleshooting Client Issues involving JScript programming logic, database reporting, and survey programming workflow. 
- Assisting clients in developing reports,surveys, & portals using HTML, CSS, Java script and other software. 
- Developing Survey Programming solutions for clients using client side scripting 
- Client communications and training
- Creating Advanced Reporting solutions for clients
- Testing the software platform
- Assisting R&D with product development - especially within Reporting, and VOC/CEM solutions.

Professional Services Consultant 

Mamut ASA (Visma ASA)

A more advanced problem solving role. All complex problems that were passed on from First line support were forwarded to second line support for fixing. Additional training was extended to a wider internal audience from the company.

2nd Line  Technical Services Consultant

Telephone based support from clients with software issues to chasing up on clients to see how they are progressing with the software. Other tasks included writing FAQ’s and conducting internal training for other staff members. Guiding and mentoring junior staff was a major part of the daily tasks.

1st Line  Technical Services Consultant

Communications Director, International best Selling Author, Speaker, Transformational coach for parents & leaders, Mentor by trade | Lifestyle wizard & problem solver by Nature.

Reach out and let me know how I can be of assistance.

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