L'Oréal

- Led execution of the global Customer Care Strategy for the group, implementing new tech integration and vendor to ensure excellence in the customer experience across all touchpoints.  
- Developed and implemented the Retail Media Strategy for the country, as an efficient investment frameworks, with the support from divisions and the media agency. 
- Operational Omnichannel Marketing experience within the Consumer Products Division through leading activations for L’Oréal Paris, building competitors benchmarks, measuring & analyzing diverse KPIs to measure success of marketing actions and take data driven decisions.
- E-commerce (B2B & B2C) experience in Consumer Products (opened first marketplace, SO analysis, clients SI, product listing strategies) & Corporate (KPIs performance and improvement strategies).

Management Trainee

bleisured

Developed and executed a marketing strategy to overall generate brand awareness, based on SEO and keyword research through content creation to boost website and social media with the aim of getting more visitors and leads.

Marketing Intern

Staiy

Market research to discover new brands aligned with the company's sustainability values, pitch and negotiate with potential partners, close contracts with new brands, implementation of strategies, update of sales' database. Closed partnerships with two brands in the first month.

Sales & Partnerships Intern

Business project CEMS MiM
Market research to understand the male consumer of dermocosmetic products

Student Consultant

CEMS Club Lisbon

In charge of instagram account and merchandising. Increased the reach and engagement and of the page in an average of 15%. Closed more than 100 sales of merch items in one week.

Marketing Department Assistant

Influence_cl

Creation of reports, shipping management, review of strategies and content of brands and influencers, pool search, data update. Support to campaings of Agatha Ruiz de la Prada, Benetton perfumes, Cencosud, Purina Proplan, Whole Earth Farms. Own campaigns: Loncoleche Protein, CMPC (agency't 1st in USA). Reached the goals of the different campaigns like awareness and engagement through increasing diverse metrics.

Account Manager Intern 

Banco Edwards

Commercial management, customer service, executive support, evaluation and credit sales. Helped the bank executives to reach their sales goals of various products during the period.

Sales Intern 

Palleteados E.I.R.L

Team-owned sustainable entrepreneurship. In charge of promoting the brand and its products through instagram account and facebook page, with the purpose of generating awareness and increasing sales. Reached the close of more than 30 sales in two months.

Marketing and sales manager

Universidad Adolfo Ibáñez

Calculus Teaching Assistant 

Creating the beauty that moves the world, throught digitalization!

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