Cadastra

CRM, Data, Martech | Enterprise & Middle-Market

Solution Engineer

EVVA Semijoias

Advisor

Media.Monks Brazil

Promoted to the role of Pre Sales Solutions Consultant for Latin America, reflecting the culmination of all efforts and impact on the organization as Salesforce Marketing Cloud Consultant previously.

My leadership in establishing the Pre-Sales department in Brazil was a crucial factor in this decision, showcasing my ability to envision and implement strategic solutions that align with the company's growth objectives.

Proven experience as a Salesforce Marketing Cloud Consultant, strong understanding of Pre-Sales processes and strategies, excellent communication and presentation skills, ability to build and maintain effective client relationships and demonstrated success in driving Sales and achieving business growth.

Highlights in developing new pipelines, new contracts, pre-sales enablement for all Growth team in Brazil regarding Salesforce products and offerings, client engagement with discovery sessions, solution architecture, strategic planning and team collaboration.

Salesforce Pre Sales Solutions Consultant LATAM

Dynamic and results-driven Salesforce Marketing Cloud Consultant with a proven track record of leading high-performing teams, achieving rapid certifications, and driving successful global Salesforce Marketing Cloud projects. Building and managing teams, I have successfully spearheaded initiatives to enhance the company's capabilities and expand its market presence.

Team Leadership and Certification:
- Responsible for selection, hiring, training, and certification of a team of 5 Salesforce Developers.
- Achieved 100% team certification within an impressive timeframe of less than 3 months from their onboarding.

Project Delivery Management:
- Directed and managed a team responsible for the delivery of global projects on Salesforce Marketing Cloud.
- Conducted regular 1:1 sessions and Personal Development Initiatives (PDI) to ensure the team's continuous growth and success in project delivery.

Personal Certification Achievement:
- Demonstrated commitment to professional development by acquiring a new Salesforce Marketing Cloud certification within just 2 months of focused study and examination.

Pre-Sales Department Initiation:
- Initiated the structuring of the Pre-Sales department for the company in Brazil.
- Played a pivotal role in establishing the groundwork for effective client engagement and project acquisition, selling the first Enterprise CPG new logo for the region.

Salesforce Marketing Cloud Consultant

RIMOWA

Manager for E-commerce, Digital Marketing and Client Services Center at South America.

Goals and achievements:

• Increase in the GMV, NPS and # of New Customers
• Performance elevated in Digital Marketing campaigns with tests, adjustments and best practices - Meta 
• Improved logistics flow through a new partner and new processes
• Scope, architecture and project of new tech stack
• Refinement of frameworks and sales processes 
• Responsible for hiring, training and management of 2 new headcounts in Brazil

E-commerce Manager

Compass.uol

Responsible for business and projects with Salesforce in CX, Digital Commerce & Marketing across platforms, customers and partners in Latin America.

CX Executive Manager

Salesforce

• The first Customer Success Manager of B2C Commerce Cloud in Brazil, managing all Enterprise segment 
• A trust advisor recommending best practices, business value and expertise of the industry
• Engage with our customers in defining their e-commerce growth strategy: international expansion, omnichannel, organizational model, digital marketing, UX, conversion
• Manage onboarding, adoption, growth and retention of our customers
• Coordinate account teams in defining the long-term account plans and strategy
• Development of strategies to increase GMV in Commerce Cloud through AI and continuous improvement of the business
• Deliver consist experiences across multiple channels
• Qualify and shape business growth opportunities
• Elevated the adoption, consumption and farmed new opportunities for Sales teams
• Managed Enterprise Marketing Cloud customers and Certified in Salesforce Marketing Cloud

Success Manager B2C Commerce Cloud

Citi

• Active participation in the structuring and sale of international guarantees
• Import and export financing for multinational clients in the Corporate and MME segment
• Direct interface with RM's (Relationship Managers) to create new business opportunities with portfolio clients. 
• Job rotation in the areas of Financial Institutions, Trade Services, Business Intelligence and Risk Distribution.

Trade & Treasury Sales

PUC Júnior Consultoria

Internship in the Financial Department. Non-profit organization from PUC-SP.

Consultant

Experienced executive specializing in E-commerce, CRM, and Martech for over a decade. Dedicated to driving digital transformation and delivering results through strategic leadership. Skilled in team collaboration, process optimization, and fostering a positive work environment. Passionate about leveraging technology to create innovative solutions.

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