Crayon Channel APAC (formerly rhipe)

Responsible for driving Partner success by coaching on the best way to cross-sell and upsell Microsoft products through the Sure Step program. Coaching on best practice on the Microsoft Cybersecurity stacks.

Business Success Manager, Productivity

FUJIFILM Business Innovation Australia

My responsibilities include:
- Proactively manage customer relationships and identify opportunities to fulfil their needs with the Fujifilm range of Hardware, Enterprise Software, Services and Meeting Room solutions. 
- Review customer data and recommend cost saving solutions  
- Effectively convert prospects and leads into opportunities 
- Developing sales strategies, overcoming objections and negotiating success
- Accurately forecast sales, pipeline and usage for the products, services and solutions
- Developing response strategies to tenders
- Presenting action plans and sales strategies to management and use appropriate escalation techniques to stay on top of goals and objectives

Account Manager Enterprise Sales, Government & Education NSW

YELLODIGITAL 

As the Account Director I was responsible for identifying and pursuing new opportunities as well as managing strong customer relationships. I was responsible for project managing the implementation of digital marketing strategies to ensure our team delivered on time and on budget. I supported our customers with problems and ensured that they were appropriately managed through to a successful and commercial conclusion.
Active member of BNI All About Business

Account Director - Digital Marketing

Digi_Vest

I led and managed a team of 9 that focused on identifying new business opportunities. 
My role involved:
- Regular engagement and meetings with potential customers
- Building an understanding of the customer landscape, competitors and frameworks
- Building new business relationships using existing industry contacts
- Playing an integral role in new business pitches and responsibility for the effective on-boarding of new clients
- Work in alignment with relevant Vendors & Partners

Business Development Manager - Digital Marketing

20in12

I prepared and implemented marketing plans for Business Owners to increase new business and revenue streams through digital marketing campaigns, referral relationship marketing and promotional events. I also assessed operations and re-evaluated processes to develop new procedures to enhance productivity, reduce costs and improve profitability.
I conducted many Sales training workshops for staff and business owners.
I managed a team of 30 interstate staff for a Digital Marketing Company with weekly coaching and accountability sessions.
Active member of BNI Face

Business Coach - Sales & Marketing 

Fuji Xerox Australia

Managed client relationships and new business opportunities in the Corporate, Government and Health sectors.

Account Manager Corporate & NSW Government

As a Microsoft Sure Step Ambassador, I work with the Technology Advisory Group to support our channel business, helping MSPs become more successful and efficient. I focus on improving their upsell sales, providing frameworks to monetize licenses into services, and offering guidance to boost business efficiency and profitability.

I’ve trained MSPs on cybersecurity, data governance, compliance, and identity management. I also help them grow and monetize AI as a service, specifically with M365 Copilot, enabling them to leverage AI-driven insights and tools.

I’ve organized and delivered workshops focused on Microsoft 365 Copilot and Cyber security, and I provide ongoing support to help MSPs enhance their service offerings with Microsoft 365 tools.

I have a proven track record across various industries, from SMBs to Enterprise, including IT, Government, Education, Health, and Financial Services.

Taplio

Fiona Golinelli's Linkedin Analytics

Fiona Golinelli

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