Fiona Norman CMRS MCGI's Linkedin Analytics

Expert In Quantitative And Qualitative Research | Helping Business Solving Commercial Issues Using Market Research | Insight and Knowledge Provider If you need information and insight to help design businesses strategies or understand your market or customers better, then I can help, offering a unique and personalised approach. I offer all types of market and social research methodologies including • staff surveys • customer satisfaction or attitude surveys • customer experience journeys • branding/ image projects • new packaging/ new product development project • product testing • design survey questionnaires • telephone/ face to face/ online surveys • focus groups • one to one depth interviews Why do people want to work with me? This is what one of my clients said about their experiences. “Her work is cost effective and timely, and she has the local knowledge and experience to be able to interpret results. One of the main reasons we utilise Fiona’s expertise is her ability to wade through mounds of research findings and pull-out gems of recommendations. Fiona is very personable and available to work with us, often within very tight timescales” I offer guidance throughout the entire research process from methodology, sample design, questionnaires/topic lists, fieldwork and reporting. My aim is to add value by analysing the findings and offering strategic recommendations and outcomes based on the research results. With over three decades of experience in a dedicated research role I bring a wealth of industry knowledge and expertise to the table. Throughout my career, I have successfully implemented numerous projects focusing on customer satisfaction, advertising, brand and packaging concept testing, website evaluation and new product development research. These projects have involved prominent companies and organisations in Northern Ireland and beyond. My key objective is to fulfil your need for knowledge and insight empowering you to make informed business and strategic decisions. Moreover, I prioritise client satisfaction ensuring your goals and requirements remain central to our approach. Whether you need end-to end research support or assistance solely with questionnaire design or moderation, I am here to help. I founded FN Research in 2011, a multi award-winning full-service market research agency. Feel free to reach out to discuss your research requirement at [email protected] or call 0798 5208616/ 02891 313120 for an initial no-fee chat.