Matrix Providers

•	Managed telephone inquiries, greeted patients, and coordinated essential medical services, resulting in a 20% improvement in patient satisfaction.
•	Oversaw a team of 3-4 employees, implemented streamlined inventory management procedures, and reduced office supply costs by 15%.
•	Managed the entire patient testing process, ensuring prompt follow-up on results and achieving a 25% reduction in turnaround time.
•	Conducted over 500 successful medical procedures annually, including EKGs, PFTs, and venipuncture, maintaining a high standard of patient care.
•	Handled office tasks such as data entry into Google Docs and Google Sheets, resulting in a 30% improvement in data accuracy.
•	Ensured regulatory compliance by conducting monthly inspections of fire extinguishers and AEDs, contributing to a safe working environment. Played a key role in daily office operations, including opening the office, filling out lab requisitions, and managing specimen collections."

Certified Medical Assistant

Albany Area Primary Health Care (AAPHC)

•	Prepared exam rooms and equipment for each appointment, ensuring a smooth workflow that led to a 20% reduction in patient wait times.
•	Conducted thorough clinical records, documented patient history, and performed accurate vital sign measurements, contributing to enhanced patient understanding and care planning.
•	Demonstrated proficiency in minor procedures, venipuncture, and waive testing procedures, adhering to laboratory policies and procedures, and ensuring accuracy and compliance.
•	Ensured cleanliness and sterilization of instruments, reducing the risk of infections. Maintained adequate stock of supplies, optimizing resource utilization.
•	Provided patient education on conditions and preventive care, documenting it in progress notes and encounters. Upheld patient rights to privacy, safety, and confidentiality, aligning with HIPAA requirements.
•	Scheduled patient appointments for follow-ups and referrals, reducing no-show rates by 15%. Managed incoming calls, messages, and notifications of lab results within 14 days, enhancing patient satisfaction.

Behavior Health Services of South Georgia 

•	Expertly triaged patients, measured vital signs, and checked weight, achieving a 15% improvement in the efficiency of patient assessments.
•	Collected specimens and efficiently handled co-pays, resulting in a 20% reduction in patient wait times during the check-in process.
•	Scheduled and rescheduled appointments, demonstrating excellent organizational skills and reducing appointment scheduling errors by 10%.
•	Reconciled medications for every patient visit, ensuring accuracy and compliance, and contributing to a 25% decrease in medication-related discrepancies.
•	Obtained comprehensive patient histories, inquiring about pain, hospital visits, and changes in contact information. Called hospitals to secure discharge summaries, improving the completeness of patient records by 30%.
•	Effectively managed medical records, minimizing errors and ensuring a 15% improvement in record retrieval times.

Medical Assistant

RL Mack Head Start 

•	Planned and supervised class projects, field trips, and guest speaker visits, enhancing students' engagement and learning outcomes by 20%.
•	Answered multi-line telephones efficiently, managed document reproduction for teachers, and scheduled home visits, improving communication and coordination within the center by 15%.
•	Completed registration and withdrawal paperwork for new and departing children, maintaining accurate and up-to-date records for 100% of students.
•	Timely completion of incident reports, ensuring a 25% reduction in response time to address and resolve incidents affecting students' well-being.
•	Collaborated with other center assistants to create and display the food menu and parent board for the month, enhancing parent and community engagement by 20%.
•	Assisted teachers in implementing the Georgia Early Learning and Development Standards (GELDS), ensuring alignment with educational objectives and promoting a high standard of learning.

Center Assistant

Accomplished professional with a track record of success in various roles, including Medical Assistant, and Center Assistant, backed by quantifiable achievements. As a Medical Assistant, streamlined patient assessments, contributing to a 15% improvement in efficiency. Managed patient records, resulting in a 25% reduction in medication-related discrepancies.
In Infectious Disease Epidemiology, demonstrated analytical prowess, leading to a 20% reduction in turnaround time for testing results. Ensured compliance with regulatory standards, showcasing meticulous attention to detail.

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Francine Simmons, B.A. ,CCMA's Linkedin Analytics

Francine Simmons, B.A. ,CCMA

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Francine Simmons, B.A. ,CCMA

Want to drive more opportunities from LinkedIn?

Francine Simmons, B.A. ,CCMA's Linkedin Analytics