Francine Allaire's Linkedin Analytics

Customer-centric, results-driven enterprise business leader with 20+ years of global B2B experience in revenue generating roles including customer success, account and sales management and strategic partnerships for high tech solutions, responsible for driving revenue and market growth, executing outcome-based strategies and developing, cultivating and managing profitable customer and partner relationships. 8+ years of sales and customer success leadership experience hiring and leading high-performing, remote teams. Global leadership and management experience. Dual Citizenship: Canadian and American Structured and negotiated over $300M USD of competitive enterprise software/SaaS and IT solution sales and implementation/onboarding projects with enterprise customers in multiple industry verticals globally (including all the critical phases in the deal cycle: setting account/sale strategies, creating powerful business proposals/ROI, structuring win-win deals, and closing multi-year agreements). Acquired broad knowledge of the enterprise business applications portfolio working for software companies of the likes of Oracle, Ariba, and Icertis and management consulting organizations such as KPMG and CSC (now DXC Technology). Solutions include: CLM, Procurement, Sourcing, Supplier Network, Field Service, ERP, Supply Chain, Financials, Workforce Management, Financials, IT infrastructure and migrations from on-prem to cloud. Passionate about partnering with customers and committed to delivering on the customer promise, aligning account strategy with business outcomes leading to renewals, expansion and advocacy, directing key operations for monitoring and reporting on customer account health, providing visibility of priority issues across internal stakeholders, and continually improving the overall client experience. Revenue Growth | Strategic Partnerships | Complex Sales | New-business Sales | Customer Advocacy Relationship Building | Customer Success Management | Alliance Management | C-Level Interface Cross functional lead | Talent Development | Global Leadership | Player/Coach | Strategic Thinking