Francine Longley's Linkedin Analytics

I’m an experienced leader in customer relationship management, with a successful career guiding customers / clients towards products in the B2B SaaS space to achieve key business priorities while gaining trusted advisor status through a consultative approach. Foundationally, I have a passion for people and love learning new things. The convergence of data with technology excites me and I look at this as a challenge to grow to new heights, embrace an ever-changing environment and be a driving force behind acceptance and integration of these changes to make life more enjoyable. Skilled in communications, I’m known for engaging and collaborating with various levels adjusting my style accordingly in both oral and written communications. I love using stories and use cases creating relevance and allowing clients to ‘see themselves’ in a scenario. I attribute my professional success to specific personality traits: an undying pursuit of integrity in all I do, tenacity to leave ‘no stone unturned’ and dedication to see activities to completion. FUNCTIONAL EXPERTISE: ✔ Customer Success ✔ Relationship Management ✔ Communications ✔ Business Acumen ✔ Customer / Sales Lifecycle ✔ Data Management ✔ Project / Program Management ✔ Process Improvement ✔ Problem Solving ✔ Research