RevSure AI

Solutions Engineer

Metadata

► Successfully supported customer post-sales working across marketing, marketing ops, and sales departments
► Grew PLG motion by 10x with guided demos and development of content training libraries

Solutions Architect

► Overhauled the onboarding program, slashing customer go-live dates from 90 days to 30 days by identifying gaps within technical implementation, automating processes, and implementing targeted improvements 
► Managed onboarding for~15-30 customers quarterly, ensuring seamless integration and satisfaction
► Consistently recognized as a top performer quarter over quarter, demonstrating excellence in onboarding enterprise customers across various departments

Customer Onboarding Consultant

Drift

► Collaborate with account managers to identify upsell opportunities, increase user adoption, and reduce time to value
► Attained 106% of individual goals and consistently over-delivered on QBRs. Top performer evidenced by consistent membership in “101 Club”
► Optimized Drift’s post-sales customer lifecycle by creating and implementing best practices for revenue acceleration
► Provide strategic and proactive guidance for customer success through building out playbooks, tech stack implementation, and user training
► Maintained excellent customer standards with an overall CSAT of 98% across thousands of customer interactions
► Spearheaded Drift’s community website and continuously contributed to it via the creation of knowledge articles
► Led employee onboarding sessions to train new hires on value proposition, product functionality, and issue troubleshooting
► Chosen for Drift’s founding People Leadership cohort designed to give people the resources and tools to effectively be a manager and lead teams.
► Featured on the American Dream Podcast talking about my Latinx heritage
► Written more than 300 pieces of help documentation based on facilitating customer use cases

Customer Advocate

BeniComp

As a Digital Operations and Marketing professional at BeniComp, I provide the team with the marketing and operational support they need to provide innovative health insurance products to prospective clients.

Digital Operations & Marketing

Lumina Analytics

Led the development of the marketing department and communications initiatives. My scope encompassed masterminding our social media marketing strategy, analyzing metrics for our marketing campaigns in order to optimize, improving brand management to maximize appeal to our target audience, and creating print and online customer-facing marketing collateral. Additionally, I managed our relationship with the external marketing agency regarding website redesign, inbound lead optimization, and technical elements of the marketing strategy. This role involved heavy cross-functional team collaboration, working with sales, marketing, communications, and operations departments. I previously held the title of Intern. 

► Created inbound leads and qualified leads which represented 40% of the sales pipeline for a startup tech company, by collecting and analyzing quantitative and qualitative data to shape marketing, branding, and messaging.
► Partnered with the sales team to increase sales pipeline by 40% within 60 days through social media, Salesforce and HubSpot.
► Built content for every stage of marketing and sales cycle to position core SaaS product for launch. Conducted research to gauge market viability, competitive environment, and target customer needs and pain points.
►Formulated 2 financial models to identify total addressable market for SaaS product in 2 verticals. Each model captured current and future expenditures and projected market share gains year-over-year. Results influenced vertical prioritization, pricing strategy, and product development.
► Created foundation of business development and marketing plan, by researching market trends in the financial, higher education, K-12 education, and utilities industries, gaining insights impacting value proposition, product positioning, and segmentation strategy.

Marketing Analyst » Market Research Project Management | Social Media Marketing Strategy

University of Tampa

As a graduate assistant in the MBA program, I supported faculty and staff by collecting data, analyzing surveys, and generating detailed reports regarding the first-year student baccalaureate experience. I contributed to this culture of high-performing professionals, and facilitated team building and leadership.
► Captured record 20% attendance increase at 1st-year Financial Literacy Speaker Series, by executing strategic promotions.
► Instrumentally contributed to administering student mentor program, by identifying vacancies in the student mentor system, conducting interviews, and monitoring program progress.

Graduate Assistant, Baccalaureate Office » Data Analysis | Marketing Strategy

The PMD Foundation

Led the development of the foundation’s strategic initiatives, liaising between stakeholders to facilitate project flow. I also served as ambassador, guiding marketing strategy and fundraising initiatives to build awareness.
► Contributed monthly column to the newsletter which saw 10% increase in readership through strategic promotion.

Executive Secretary and Board of Directors Member

Francisco Oller, Motivational Speaker

Built a full speaking schedule, delivering presentations on diversity and inclusion, performance management, leadership mindset, and successful teams, for audiences ranging from 50-400+ attendees. I encouraged the audiences to seize their individual talents to become their personal best.

► Increased attendance 20% year over year, conducting 7 speeches annually to widespread acclaim, fostering strong brand identity, and building a reputation as a sought-after speaker. 
► Cultivated loyal audience and performed repeat engagements including Providence College, University of Rhode Island, Resident Assistant Leadership Conference, Junior Leadership Conference, Rotary Club of San Juan, Puerto Rico, Academic Services Tutor Orientation, and Commonwealth High School.
► Captured coveted featured speaker position on National Public Radio, Telemundo, and WPRI 12 Eyewitness News.

Founder

Puerto Rico Importing and Stevedoring

In this summer role, I was responsible for regulating client accounts and compiling statistical data to produce in-depth reports for the analytics and sales teams. Other tasks I completed in this role include: maintaining our customer database to streamline sales operations and expedite turnaround times, assisting the sales team with business development efforts (marketing and communications), and identifying more effective strategies for targeting potential customers.

Customer Service/Billing Summer Intern

Providence College

Perform all duties of the President in the latter’s absence;
Succeed the Presidency if it is vacant;
Act as President of the Freshman class until the Freshman elections are held;
Serve as the Chairperson of the Committee on Campus Relations;
Serve as a representative member of the Board of Programmers and the Board of Multicultural Student Affairs.

Executive Vice President of the Student Congress

Present Providence College to prospective students and families by sharing experiences and impressions of the Providence College community through tours and information sessions.

Admissions Ambassador

Collaborate with the administration to better the experience of students by providing and making program suggestions.
Meet weekly with an administrator in student affairs (Student Multicultural Activities) to better the relationship between students and administrators.
Worked as an usher for Midnight Madness 2013.

Student Congress Committee

Helping B2B marketers drive more revenue without manual work | Facilitating Experiences That Accelerate Revenue

I've seen the struggles of marketing teams—manual tasks and fragmented data making it hard to build a clear pipeline and revenue narrative. That’s what drives my passion at RevSure.

At RevSure, we're revolutionizing how B2B marketing teams achieve their pipeline and ROI goals. Our enterprise-grade AI solution, designed for complex GTM motions, empowers marketers to hit ROI targets, accelerate pipeline growth, and make confident, data-driven decisions.

What We Do:
- Pipeline Acceleration: Predict and improve pipeline health with actionable insights.
- ROI Maximization: Identify top campaigns to boost ROI and speed up your pipeline.
- Predictive Analytics: Track, attribute, and refine strategies with precision.

🚀 Ready to elevate your attribution game? Let’s connect and explore how RevSure can help you reach your goals.

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⚡️Francisco Oller Garcia, MBA's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

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Want to drive more opportunities from LinkedIn?

⚡️Francisco Oller Garcia, MBA's Linkedin Analytics