BTIG

Senior Vice President / Account Executive

Societe Generale Corporate and Investment Banking - SGCIB

Served as main coverage for Institutional and Hedge Fund clients.  Covered all available products within PB offering to include US and International Equities, Fixed Income, Options and Futures. Worked with clients and internal teams to prioritize the evolution of the PB platform as a means to digitize the client experience and increase client satisfaction.  Promoted usage of new portal services and technology to clients and solicited feedback for future iterations.  Monitored client KPI/KRI for insight into client efficiency, risk and potential service issues.  Utilized the case management tool to understand resolution and monitor response times and client issues across all teams.  Proactively monitored client operational intensity to identify areas of improvement to drive efficiency.

Director

Deutsche Bank

Provide solutions to the client and or administrator queries with regards to related products and services. Provide input, as appropriate, to Product Development team to ensure a superior offering in the face of changing client needs and market trends. Conduct client visits to perform demos on new products, perform service level. Work closely with the account management group to ensure day to day issues relating to breaks, fails, cash movements and trade settlements are addressed. Work directly with client regarding margin, financing, dividends, corporate actions, swap resets and unwinds. Reconcile front office portfolio system to back office books and records. Ensure the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate. Provide training and guidance to new staff as well as support staff.

Vice President Client Manager

Citi

Vice President – Prime Finance Client Service Representative
Main point of contact for high profile Prime Broker relationships. 
Assistant team leader / Supervisor. Helped manage a group of seven client service representatives, serving as a senior escalation point for 70 + clients.
Identified client business requirements and coordinated the implementation of IT enhancements through collaboration with IT professionals and Sales Group.

Vice President - Prime Finance Client Service Representative

Vice President / Section Manager – Domestic Stock Loan Operations
Managed a group of 15 Stock Loan Operations Service Representatives. Oversaw the day to day Domestic Stock Loan Operations to include, mark to markets, rate changes, recalls, etc.
Reduced aged (over 30 days) contract compare breaks from $28mm in exposure to zero within 3 months and maintained that level.

VP / Section Manager Stock Loan Ops

Vice President / Section Manager – Government and MBS Settlements
Managed a group of 7 Settlements Representatives.  Oversaw the clearance functions for both the institutional and retail government and mortgage backed products via BONY, PTC and DTC.

VP / Section Manager Government Clearance / Operations

Performed various roles within Legal Transfer department to include special projects and processing, Lost Securities / Certificate Replacement, Research and Recovery and Tax Reporting client service.

Service Representative

Pershing

Lost Securities / Certificate Replacement clerk.

US Army

Specialist 4 / Operating Room Technician
Performed duties of both circulator and scrub during surgical procedures at Irwin Army
Hospital Operating Room assisting the Surgeons, OR Nurses and Anesthesiologists.

Specialist

Direct contact freddyrojas1@gmail.com
Mobile 201-410-4532

Taplio

Freddy Rojas's Linkedin Analytics

Freddy Rojas

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Freddy Rojas's Linkedin Analytics

Freddy Rojas

Want to drive more opportunities from LinkedIn?

Freddy Rojas's Linkedin Analytics