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A regional UX & Product executive with 20 years of experience spanning from user experience design (UX/UI), product management, digital marketing, web & mobile development, e-commerce, and e-learning. Demonstrated success in building innovative products, defining and executing product strategy, developing relationships with customers and partners, navigating complex regional organizations and building strong teams. Rendered expertise to companies like HSBC, Standard Chartered, Citi Bank, and Hong Kong Jockey Club. Former lead of the Digital team at NBK Capital for the MENA region, GCC countries (Saudi Arabia, Kuwait, UAE, Qatar, Bahrain, and Oman), Dubai, Egypt, and Turkey. Currently helping the Philippines improve its healthcare systems by designing and building smart hospitals with focus on great customer experience (CX) and great staff experience (SX). My strength is in understanding complex business scenarios, uncovering user pain points and delivering solutions, facilitating design thinking sessions, creating wireframes, prototypes, user flows, customer journey, and turning them into a story and an opportunity to enhance the user experience. I create harmony between engineers and creatives and build with them intuitive & visually compelling products and prototypes. A talent magnet & multiplier. I learn fast. I am also an effective teacher. I represent the voice of the users. I build bridges for my team to the stakeholders and vice-versa by gathering the scope requirements, building strategies, conducting Scrum meetings, presenting and defending business solutions. Skills: Figma, Google Analytics, SQL, Adobe Creative Suite, Sketch, HTML, CSS, Javascript, Scrum Methodologies. Specialties: User Experience (UX/UI). User Research. Design Thinking. Product Design, Strategy & Leadership. Interaction Design. Digital Strategy, Marketing & Transformation. Team Mobilizing. Web Development. Public Speaking. Interests: FinTech, HealthTech, Machine Learning, AI, Big Data, Mobile, Bots, BlockChain, and IoT
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