Airbnb

Globlal Community Lead | Hosting

Typeform.com

A as Sr. Community Lead I led the Typeform online community from concept to success. 

The Typeform community was a multilayered space consisting of: 

– Discussion forums 
– Webinar and events
– Resources and guides

At Typeform I managed a team of 5 fantastic community managers

Sr. Community Strategist

Standing on Giants

Standings on Giants is the world's first agency for businesses that want to build a brand-owned, online community. The company mission is to create better brands and experiences through online collaboration with customers. 

As Head of Community Success I was responsible for the development of our community success framework, which we consistently apply to all our community projects. Our groundbreaking Community Maturity Model has helped countless organisations build thriving and highly collaborative communities. 

Our services cover the end to end process of building an online community: purpose and mission, strategy, road mapping, team training, activation, engagement, gamification, rewards, crisis management and KPIs.

Key clients/Projects included: Telefonica, Airbnb, giffgaff, E.ON, Pure Planet, Make UK, Charity Jobs, Atom Bank and Ageas UK, among others.

Head of Community Experience

Telefónica

At Telefonica I was responsible for promoting and implementing the giffgaff community model across the Latam market, which has over 100M customers. 
Key community projects: Movistar Argentina and VIVO Brazil, managing a global team of 8 community managers

Global Head of Community

ICUC

Managed communities for heavy weights such as Sony Electronics and Microsoft.

[Sony] Community & Social Lead  

Expert in online communities with almost 15 years of experience driving collaboration and innovation for companies such as Sony, Telefonica, Typeform and now Airbnb. 

I'm passionate about helping purpose-driven organisations connect with their communities and create exceptional products and experiences.

Taplio

Gabriel Fraga's Linkedin Analytics

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Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Gabriel Fraga's Linkedin Analytics

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Gabriel Fraga's Linkedin Analytics