Gretchen Schoser's Linkedin Analytics

Dynamic and sophisticated senior application leader with over 10+ years of experience in implementing and supporting technology applications (including UKG for 14.5 years) for Fortune 500 clients. Developing individualized solutions that boost processes based on individualized client needs. I have experience in onboarding application support, team management, process improvement, and technology consulting. I am able to develop technologies that streamline processes and improve service delivery based on individualized business requirements, developing policies and defining building requirements for technology customization projects. I am experienced in communicating technological operation for both technical and non-technical operations, troubleshooting and resolving issues. I am also skilled in escalation management and testing to ensure customer success.