Gaurav Gupta's Linkedin Analytics

👋 Hi, I am Gaurav, an Atlassian Architect and Consultant with over 17 years of experience in IT4IT operations, specializing in optimizing Jira, Jira Service Management, and Confluence. I consistently deliver improvements in project efficiency, reduce costs, and enhance tool adoption across various sectors. ➡️ In my current role as Principal Engineer at Nagarro, I led a groundbreaking manual IT asset migration for a European client, crafting a new strategy where no existing path was available. This approach reduced downtime by 20% and significantly boosted system performance. Additionally, I spearheaded API integrations and process optimizations for key clients, resulting in a 15% increase in customer satisfaction and a 10% rise in tool adoption. ➡️ Throughout my career, I’ve driven large-scale transformations, enabling companies to streamline workflows and optimize performance. I’ve designed custom architectures, such as the Atlassian tool setup for a UK-based client, which improved collaboration and project tracking by 20%. My automation projects, including Jira workflow optimizations, reduced error management time by 10% and increased system reliability. 👉 Key highlights of my career include: - Leading $40M+ projects, ensuring 100% on-time delivery and budget compliance. - Improving project delivery timelines by 12% and reducing operational costs by 8%. - Resolving a major bug that decreased ticket volume by 12% and boosted client satisfaction by 7% (Above & Beyond Award, 2014). - Redesigning release management processes, cutting deployment errors by 7% and saving 5% in operational costs. - Revising processes and implementing code changes, leading to $1M+ cost savings for a manufacturing client (Rookie of the Year Award, 2007). ➡️ Certified in Scrum, DevOps, and ITIL. 👉 Let's connect 📧 [email protected] to discuss how strategic Atlassian implementations and DevOps automation can drive business growth and efficiency for your organisation.