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Senior Business Analyst

WayNorth Consulting

Founder and Principal Consultant

Project X Ltd.

Power BI project to implement a new Data Structure and Data Governance.

Senior Business System Analyst

Co-operators

Assurant

Salesforce implementation for a new line of products and sub-products within the card insurance project. 

Working under the Agile Methodology I'm responsible for:
- Lead stakeholder meetings and communicates strategy and priorities to achieve the team’s objectives and goals to stakeholders
- Managing key phases of the project lifecycle (design, UAT, launch)
- Collaborating with strategic business stakeholders from cross-functional teams, including Finance, Operations, and Portal to align goals, priorities, and business strategies
- Validating current processes, aligning stakeholders on future state processes, and creating user stories with business stakeholders, and IT partners
- Manage cross-functional relationships, communication, satisfaction, and negotiation.
- Gathering business requirements and new features
- Document user stories and acceptance criteria in Jira
- Collaborate with scrum team members to ensure work items are well-planned and prioritized for each sprint.
- Remove any blockers from the dev/qa team 
- Creation of process maps, screen mock-ups, and advising improvements
- End-to-end ownership of stories
- Creating documentation for changes/updates in order to present to senior management
- Acting as the voice of the business to the development team.

Senior Business Analyst Consultant

KPMG Canada

Leading the Business Analysis Team at Ignition Tax

- Managing 3 Business Analysts at different levels, direct reports.
- Empowering the team to be successful and taking an active part in all discussions, team meetings, and events.
- Setting career goals, expectations, guidance, and acting as an escalation point for the BA team.
- Manage escalations related to project delivery.
- Setting standards for Business Analysis processes and documentation.
- Managing BA resource allocations to maintain scheduled timelines
- Mentoring team members to enable professional development and growth.
- Partner and collaborate with product, technology, business, and cross-functional partners to support business objectives.
- Supporting 4 Portfolios, managing stakeholder communication.
- Creating team visibility to senior management.
- Bringing market best practices, team guidance, and communication with the internal development team.

Business Analyst Manager - Ignition Tax

Equifax Canada Co.

Business Transformation is the main project for Equifax Canada, which will upgrade the legacy mainframe system to Google Cloud.

As a Business Analyst Consultant, I liaise with stakeholders to understand problems and opportunities and recommend solutions to enable the achievement of organizational goals. Building relationships with business partners and internal stakeholders. Analyzing data and creating documents and plans in service of informing, advising, or updating stakeholders. Ensuring the requirements map to a real business need, are approved by all relevant stakeholders, and meet essential quality standards. Participates in reviews or inspections, in collaboration with the project team, to ensure the quality of work products.

Working under the Agile Methodology I'm responsible for:
- Gathering business and system requirements
- API and Data Mapping documentation
- Document user stories and acceptance criteria in Jira
- Collaborate with scrum team members to ensure work items are well-planned and prioritized for each sprint
- Creation of process maps and advising improvements
- Leading the system delivery through building the change management capabilities within the team as part of the business digital transformation, to ensure traction and adoption 
- End-to-end ownership of stories
- Creating documentation for changes/updates in order to present to senior management

lululemon athletica

Worked on the IT Inventory Systems Team, I was the Business Analyst in the Oracle Retail (RMS/RPM/Resa) implementation in Oracle Cloud. Working with cross-functional teams on requirements gathering, to-be/as-is processes mapping, user stories, and daily functional support.

- Owning the Inventory Systems product backlog.
- Creating, Managing, and Owning user stories, deadlines, and deployment dates, end to end.
- Design and documentation of Integrations, Reports, and Data Conversions.
- SQL scripts for troubleshooting and reporting
- Data Mapping AS-IS to NEW
- Aligning business goals and priorities with the development team.
- Manage cross-functional relationships, communication, satisfaction and negotiation.
- Collaborating with strategic stakeholders from cross-functional teams, including Finance, Merchandising, Allocations, POS, and Tax, to align technology solutions and business strategies.
- Acting as the voice of the business to the development team.
- Fully engaged in the Agile process.
- Creating clear and concise documentation and effectively present to all levels of the organization.
- Researching industry trends and best practices to better advise the company's vision.

Senior IT Business Analyst - Supply Chain

TuGo

Worked in the Product Team responsible for Product Management, including content management, product set up, rate cards and business rules in the insurance system.

- Worked with Sales, Design, Marketing, Customer Success and Senior Management helping identify new features for B2B and B2C platforms.
- Writing, prioritizing, and managing user stories and acceptance criteria.
- Understanding the impact of new requirements on internal systems to facilitate decision making.
- Eliciting and gathering requirements using interviews, analyzing current documentation, and creating as-is and to-be process mapping.
- Created product strategy document by collecting, analyzing, and translating data into high-level business objectives.
- Point of contact with the development team.
- Worked with QA leads reviewing User Acceptance Testing.
- Recommended solutions to improve the user experience.

Lojas Renner S.A.

I was the Lead BA on the new POS System implementation and helped to apply agile principles.

- Worked with key stakeholders to identify business requirements for the new POS System.
- Product backlog Management – grooming and prioritization.
- Working daily with Dev Lead Point to help keep them working towards the business needs and as well as recommending solutions to improve user usability.
- Providing daily/weekly/monthly reports to business stakeholders - Finance, IT, Merchandising.
- Facilitate communication between the business and the vendor on business priorities, risks, and possible impacts.
- Worked with the QA team, setting the appropriate deliverables and deadlines, and helping with technical questions as well as business rules questions.

Lead Business Analyst Consultant

As a seasoned Business Analysis leader with 13+ years of experience driving digital transformation and strategic projects across Retail, Insurance, Tech, and Financial industries, I specialize in delivering large-scale digital business transformation initiatives ($20M+).

Here is where I can help:

- Expert requirements gathering, data mapping, process mapping, and enhancement, identifying gaps, planning, implementation, delivery, and documentation
- Lead complex development initiatives in collaboration with internal teams and third-party vendors
- Analyzing the client’s current state and identifying improvement opportunities
- Provide effective communication to senior leadership 
- Facilitate new system implementation and adoption
- Team Leadership, guidance, and training 
- Being the SME for the development team
- Stakeholder Management

Key Strengths:
Problem Solving, Business Analysis, Communication, Negotiation, Collaboration, Requirements Gathering, Agile, User Stories, Product Backlog Management, Prioritization, Facilitation, and Cross-Functional Leadership.

Key Technical Strengths :
- Agile Methodologies and Principles
- Vizio, LucidCharts, Mural
- Jira/Confluence 
- API and data mapping
- SQL scripts for troubleshooting and reporting
- Oracle Retail Suite
- Salesforce
- Point of Sale Systems
- Supply Chain Management 
- System Integration 
- Quality Assurance

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