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Passionate about driving transformative change and optimizing business operations, I bring extensive expertise in governance excellence, stakeholder management, and end-to-end process optimization. With a proven track record in a leading US multinational technology corporation, I have excelled in diverse areas, including business operations, finance shared services and marketing. Leveraging on vast experience, I was able to help identify and address business pain points through transformative initiatives. In pursuit of operations and finance excellence, I thrive in dynamic and multicultural environments, fostering collaboration and spearheading digital transformation to drive business success. Core Competencies: - Identify customer pain points and drive end-to-end process improvement in a dynamic environment. - Fostering collaboration with cross-functional teams to align with the organization’s financial objectives. - Drive operational excellence with BPO, ensuring strict control adherence and contract compliance. - Adept at using business data to influence business decisions. - Striking a balance between cost optimization and customer satisfaction while dealing with high transaction volumes.
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