George M Noko's Linkedin Analytics

As a manager with extensive experience leading and supporting teams in the ISP/Telecoms industry. I consistently analyze and optimize my department’s operations from top to bottom. By delving into our systems and processes, I create streamlined workflows that enhance efficiency and transform my team into a self-managing department. My approach involves meticulously assessing each team member’s strengths and aptitudes, and tailoring roles and tasks to maximize their potential. Simultaneously, I keep a keen eye on the bigger picture—understanding how our efforts align with the company’s goals. To facilitate seamless collaboration, I’ve standardized our processes, making it easier for other departments to work with us. This clarity ensures that everyone understands our procedures when engaging with our team. Furthermore, I prioritize relationship-building. By fostering strong connections with other department heads and senior leaders, I ensure that we assemble the right talent to achieve our objectives through strategic collaborations During my time as a manager, I established a positive and supportive work culture that valued employee growth and development. I helped agents grow out of the billing department to other roles and departments in the company, enabling them to expand their skills and advance their careers.