Airtable

Solutions Engineering Manager

With the Airtable Connected Apps Platform™, teams build custom apps for their own workflows—from managing campaigns to launching products to tracking vendors—using real-time, shared data on a company-wide platform.

Our powerful, visual platform connects data, people and workflows across the organization, so everyone's using the same source of truth. It's easy to start building on Airtable, and endlessly extensible: anyone can create and automate apps that perfectly fit their needs.

Learn more about our solutions here: https://www.airtable.com/solutions/all

Lead Solutions Engineer

PreSales Collective

We are on a mission to elevate the role of PreSales in organizations worldwide. We aim to provide PreSales professionals with the resources, knowledge, network, and mentorship to develop long, impactful careers in PreSales.

Member

Drift

Lead Solutions Consulting 

At Drift we help companies grow revenue and generate qualified pipeline faster by providing a unified platform for sales and marketing with inbound & outbound sales acceleration and actionable visitor intelligence.

Drift VSA (virtual selling assistant) uses the power of Artificial Intelligence to qualify interested prospects. Our technology is unique and patented and our chatbots train on your custom qualification criteria and get customers to answer those questions in a naturalistic conversation. ⚡

More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human. After just a few years in market, the company has become one of the fastest-growing SaaS companies and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA.

Principal Solutions Consultant

Cloudinary

Supporting Cloudinary's Strategic Accounts to execute on media related projects, user experience and engagement.

Cloudinary is a SaaS that streamlines a website's entire image and video management pipeline, the A to Z digital management solution. With Cloudinary you can quickly build impressive, fast, and scalable media web applications you could have only dreamed of before, while delivering lighting fast user experiences that convert.

Founded in 2011 by a group of experienced high-tech veterans that selected the bootstrapped way of organically building a profitable SaaS service.  They got tired of implementing the same image management solutions repetitively, and decided to embrace the evolution in web development frameworks first hand, from crude tools to cutting edge platforms.

Senior Solutions Consultant

LogMeIn

I have specialised in application-specifc support and have an in-depth knowledge of the landscape within the customer care, service provider and solution integrator space. 

•	Demonstrating knowledge of LogMeIn technical integration points/ecosystem
•	Demonstrating knowledge of Sales methodology and process
•	Successfully apply coaching techniques/improved quality
•	Consistently meet quality, activity and performance metrics

LogMeIn transforms the way people work and live through secure connections to the computers, devices, data, and people that make up their digital world. The company's cloud services free millions of people to work from anywhere, empower IT professionals to securely embrace the modern cloud-centric workplace, give companies new ways to reach and support today's connected customer, and help businesses bring the next generation of connected products to market.

Founded in 2003, LogMeIn's world headquarters are located in Boston, Massachusetts, with European headquarters in London - UK, Dublin - Ireland, Asia Pacific headquarters in Sydney, Australia, and development centers in Budapest and Szeged, Hungary.


Professional profile:
•	Bachelor’s degree with 14 years of experience in Sales Engineering/Technical support
•	Proven track record of consistent goal attainment
•	Experience delivering product demonstrations to all levels including Board Level Executives
•	Excellent oral, written and interpersonal skills in several foreign languages
•	Experience with providing training on-line and on-site for SMBs, MSPs and enterprise customer care and helpdesk departments
•	Providing pre-sales technical assistance and product education, and after-sales support services
•	Proficiency with Salesforce and other CRM systems to accurately document customer interactions and follow defined processes and workflows

Sales Engineer EMEA

Blue Mind Logistics ltd.

Systems engineer, hardware and software maintenance and management.

•	Set up and administer new and existing users’ network and email accounts, administer access rights to network resources.
•	Provide telephone support for users requiring remote access to company systems from their PC or laptop.
•	Provide support for printing from every PC to share corporate networked printers and other peripherals.
•	Assist in dealing with hardware repair and maintenance for desktop workstations, printers and laptops, plus carry out basic to advanced hardware upgrade and installation service.

Systems Engineer

SGI Informatica

As an IT trainer I organised and delivered parts of the various training programmes within the company, including on-line, on-site and course-based learning for our users.
I designed and delivered training programmes to ensure that end users became familiar with the software and used the systems provided to carry out their jobs effectively. This involved designing and coordinating training to cover both the organisation's current and future needs, in collaboration with the manager responsible for this area, designing programmes and content, writing sessions  and preparing for all sessions, including producing documentation.

Deliver training programmes
·         Delivering established, bespoke and new on-line, on-site and course-based programmes (demand led, but also establish a forward plan of sessions based on training needs and product developments)
·         Following-up after training and evaluating feedback
·         Work with the Training Manager, offering support and delegating tasks as appropriate
·         Monitoring and evaluating training events for: costs, performance and achievements
·         Identify and suggest further training, system or license needs as appropriate while delivering training

Maintenance and troubleshooting, 2nd line support for company's employees and customers, locally and remotely, OS administration, back-up and recovery, network maintenance and installation, Windows servers and workstations, portable devices and network gear.

Information Technology Instructor

VIMARO Com

As a Network Installations and Operations Teamleader, I helped co-ordinate operations to install on-permise DSL or fiber optics connectivity but also to provide service, second line and third line support, to both internal and external system users.

My responsibilities were to work with the team to support the company's business operations, published services levels and ensure that all computer systems are available at the start of the trading day. In this role I acquired substantial experience in fault diagnosis/incident management with exposure to configuration & installation within a WAN/LAN and VOIP environment.

Experience

Substantial experience in managing and testing change within a network environment.
Experience in managing and installing devices / switches that support voice telephony
Experience as a cabling installer at supervisor level 
Substantial skills and experience in Telecoms or Networking support function 
Broad knowledge of specialised telecoms services in an enterprise and service provider environment
Specific knowledge of network products and suppliers
Experience in real environment deployments
Experience in LAN and wireless technology

Network Operations Team Lead

Over 15 years proven record of experience in enterprise solutions consulting, SaaS applications, systems and sales engineering. Specializing in digital engagement and customer experience.

Specialties: Application solution scoping and technical fit, design and architecture, best practices and implementation. 

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