George Tillotson's Linkedin Analytics

Peak Support helps fast-growing companies provide an exceptional customer experience without becoming overwhelmed, by outsourcing all their customer and back-office needs to a highly skilled and client-dedicated team. Too often companies focus on scaling up and revenue growth, but they forget that this goes hand-in-hand with an increased demand for outstanding customer support, which has a significant impact on the brand reputation. Maybe you resonate with the following: 🔹 Your business is growing fast and so does your need for skilled support agents, but hiring, training, and providing a workplace and equipment is an operational nightmare 🔹 You suddenly need to handle an increase in tickets or extend your hours of support to nights or weekends and your KPIs and SLAs are at risk 🔹 Your HR department isn’t equipped to handle hiring on a scale you need and within required time-frames 🔹 You are currently outsourcing your customer support but they are not meeting your KPIs and customer satisfaction expectations 🔹 You want to focus on your core business activities and strategic initiatives During the last years, we have focused on taking the burden off fast-growing companies helping them increase their customer base, customer retention, and ultimately their profits. What sets us apart? ✅ Leaders in the industry with 100% 5-stars reviews on G2 ✅ 24-7 support ✅ Our agents are dedicated to one client only, so you will get their undivided attention ✅ We provide designated account managers who work closely with the clients making sure all their specific needs are met ✅ Our agents have on average 8+ years of experience and they love working with us - we recently scored 100% on the Great Places to Work survey! But don’t just take my word for it! Have a look at what some of our clients have to say about working with us (https://www.g2.com/products/peak-support/reviews#reviews): ⭐️⭐️⭐️⭐️⭐️ "Exceptionally talented and well-run organization that revolutionized our customer support." ⭐️⭐️⭐️⭐️⭐️ "Peak Support has changed the way we do business". ⭐️⭐️⭐️⭐️⭐️ "Most Thorough Support Service On The Market". Don’t let the operational complexities of managing an in-house support team stop you from growing your business. Reach out and let us show you how we can help! ☎️ (866) 620-5538 ✉️[email protected]