•	Work with teams of technical professionals to help timely delivery of new system capabilities, implement enhancements, and support existing systems.
•	Supports multiple Scrum and/or product teams or most complex teams with limited supervision or oversight. 
•	 Work with the teams by using a servant leadership style and through leading by example. 
•	 Coordinates Scrum of Scrum meetings and cross-Scrum team collaboration as needed to coordinate delivery of work tied to strategic initiatives/programs/projects. 
•	 Facilitates effective meetings and Scrum events which include Backlog Refinement, Sprint Planning, estimating work, Sprint Review / Demo, Sprint Retrospective, and Daily Scrum for one or more agile teams. 
•	 Collaborates with Product Owner and Solution Architect to understand requests, capabilities, and delivery schedules specific to Scrum team(s) deliverables. 
•	 Identifies and resolves impediments that are inhibiting the Agile Team from meeting Sprint Goal and/or other commitments. 
•	 Provides coaching support to junior Scrum Masters and Product Owners. 
•	 Contributes best practices and thought leadership to the Agile Community of Excellence to help advance the broader Agile and Product Mindset practices. 
•	 Creates an environment conducive to team self-organization and collaboration. 
•	 Supports, assists, and educates the Product Owner, especially with respect to refining and maintaining the product backlog. 
•	 Manages and keeps artifacts visible through visual management techniques and tools like websites, dashboards, and collaborative applications including but not limited to burn-down, burn-up, team velocity, task-time estimates, and status. 
•	 Identifies and resolves and escalates roadblocks, issues, and conflicts within the team in a timely fashion. Shields the team from interruptions. 
•	 Coaches, mentors, and motivates team members (internal and external) and influences them to take positive action and accountability for the team’s work.

Agile Coach

MedStar Health

•	Scrum Master to 2 Agile teams in a Scaled Agile Environment (Kanban & Scrum).
•	Align teams to the Vision of the ART in each PI.
•	Help plan and Organize PI activities with RTE.
•	Assessed and captured team metrics such as capacity, velocity, burndown chart, Escaped Defects, and team morale which brought visibility to Sprint progress, product health, and team health drive improvements and innovation approaches.
•	Work with teams to come up with team working agreements including team norms, Definition of Ready (DoR) and Definition of Done (DoD) and enforced these agreements.
•	Prepare and present status report to manager.
•	Facilitated daily standups, iteration planning, team retrospectives and backlog refinement for a cross-functional, geographically distributed, high-performing scrum team in an IT department.
•	Coached and mentored team on self-organization, user story writing, backlog refinement and management, story pointing, dependency and risk identification, and management. 
•	Managed dependencies and risks, resolving cross-team or in partnership with leaders and stakeholders to ensure continuous improvement, collaboration, learning, team building and accountability.
•	Worked with teams to provide continuous improvement for product development life cycle, realizing an 80% reduction in delivery errors over 3 months.
•	Ensures proper transparency and visibility into dependencies and risks.
•	Create a positive and easy communication channel (team, product owner, stakeholders)
•	Protect the team from outside interruptions and distractions and remove impediments.
•	Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
•	Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

Sr. Scrum Master/ Agile Coach

Capital One

•	Helped in the transformation Process from a waterfall mindset to Agile, coaching the team on the various Metrics to help in Product delivery and Maintenance.
•	Created information radiators based on iteration data 
•	Protected the development team from distractions, impediments or team conflicts, maintaining focus on iteration backlog and project timelines. 
•	Coached leadership, stakeholders, and teams on Agile principles to support the transformation to Agile. 
•	Educated and reinforced the Agile framework and Scrum methodology across the organization.
•	Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. 
•	Ensures effective communication within and across teams and Programs; schedules and facilitates cross-functional meetings, and ensures appropriate progress tools, information radiators, and reports effectively provide transparency on team’s (or multiple teams’) or Program’s progress/productivity. 
•	Foster a culture of continuous improvement focused on bettering both team dynamics and performance.
•	Keep the team focused on daily and iteration goals to include achieving results, quality, flow and velocity. 
•	Ensure team follows standards for code version control, quality, and documentation.
•	Conducted technical training sessions regarding Agile and Scrum methods and best practices.
•	Facilitated daily standups, iteration planning, team retrospectives, backlog refinement and product (software) demonstrations.
•	Provided guidance and coaching to the team to encourage adoption of Agile best practices, including positive cross-team communication, coordination, and collaboration.
•	Improved transparency of work and communication, both internally and externally, by creating a visual system to track the progress of work during iterations.
•	Partnered with Product Owner to manage the Product Backlog and continuous delivery of features.

Sr. Scrum Master

River Tech plc

• Designed project plan, project charter, Communication plan, Project Baseline, and Reporting.
•	Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.
•	Facilitated scrum ceremonies, identified, and removed impediments to ensure continuous development of software.
•	Functioned as Scrum Master for Product teams with a focus on guiding the teams towards delivering high value products.
•	Provide and coordinate appropriate team training around Agile/Scrum theories, principles, and best practices as needed.
•	Drive both in-person and remote scrum teams to ensure the sprint commitment is as accurate as possible while maximizing the likelihood of timely deliveries, which has increased customer satisfaction by 30%.
•	Partner with PO, delivery lead and tech leads to prioritize backlog which increased backlog health by 40%. 
•	Ensure the teams are reflecting on their performance after each sprint to identify successes, as well as failures, and continuously improving their way or working to increase the value delivered to the customer.


•	Managed all projects tasks to ensure that project gets delivered on time and on budget.
•	Facilitated scrum ceremonies, and identified, and removed impediments to ensure continuous development of software.
•	Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.

Project Manager/ Scrum Master

Dynamic and results-driven Agile Coach and Scrum Master with over 9 years of experience leading and transforming organizations through their Agile journey. A seasoned practitioner with a passion for training, coaching, and mentoring teams to high performance, consistently delivering business value. Accomplished servant-leader skilled in delivering large-scale software and web development projects on time, possessing excellent oral and written presentation and communication abilities. Recognized for creating effective communication channels between teams, Product Owners, and stakeholders. A tech-savvy professional with expertise in Agile methodologies, project management tools such as JIRA and JIRA Align, and a strong technology background encompassing SDLC, CICD Pipeline, Google, Tableau, Eazy BI Reports, ServiceNow, Salesforce, and Azure DevOps.  Passionate about fostering a culture of continuous improvement and innovation within organizations. Connect with me on LinkedIn.

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