Gessica Briggs-Sullivan's Linkedin Analytics

recently embarked on an exciting new journey at Amazon as a Change Program Leader! With over 20 years of experience in spearheading and supporting various process improvement initiatives, I've honed my skills using ITIL and COBIT frameworks and best practices. My track record showcases my ability to deliver innovative solutions that boost productivity, engagement, and satisfaction among our workforce while enhancing the quality and efficiency of our IT processes and services. As a certified Business Relationship Management Professional (BRMP®), I excel at building and maintaining effective partnerships with key stakeholders and customers, ensuring that IT strategy and capabilities align seamlessly with business needs and goals. I am also a proficient Tableau Server Administrator, adept at managing the Tableau Server application and assisting users with data visualization and analysis. My passion lies in discovering and implementing creative ways to optimize and streamline IT/Business processes and services, empowering our employees to reach their full potential.