Perithus AI Agency

act digital

- Collaborating directly with Fitcard's development teams, I lead initiatives to enhance efficiency and reduce team friction.
- Implemented a technical training project for business teams to increase productivity and foster a better understanding of product requirements.
- Established key milestones for the project, including identifying technical training needs, developing training materials, and conducting mentoring sessions and workshops.
- Through effective communication and close collaboration with all stakeholders, achieved significant improvement in operational efficiency and synergy among teams.
- Working closely with developers, ensuring technical solutions aligned with product objectives and customer needs.
- Continuously monitor project progress, adjusting strategies to ensure objectives are met within established timelines and budget.

Product Manager

iBlue Consulting

• In partnership with the Tech Lead, led a squad in agile sprints, coordinating the efficient development and implementation of distributed systems to promote standardization and effectiveness, resulting in an MVP delivered within 4 months.
• Utilized MixPanel to gain strategic insights through data analysis and implemented proactive monitoring to ensure product stability, resulting in a 4.9-star rating on the AppStore and a 4.4 rating on Google Play.
• Led initiatives to enhance the team's operational efficiency through detailed documentation and structured processes, resulting in a significant 140% reduction in onboarding time.
• Led the implementation of a revamp of the REST API, aligning technical functionalities with the strategic needs of the product, resulting in a 50% optimization in API performance.
• Supervised the creation and implementation of end-to-end integration tests using Cypress, ensuring the quality and stability of the product at all levels, resulting in a test coverage of 65% of the tested workflows.

CI&T

• Implementou um processo de avaliação e medição de KPIs com cadências semanais, resultando em um aumento de 182,9% na produtividade da equipe em menos de 90 dias. Alcançou um ROI de aproximadamente USD 10 milhões em novos contratos para a companhia.
• Supervisionou e mentorou 7 colaboradores, liderando tribos em discussões técnicas e promovendo o desenvolvimento profissional e a coesão da equipe. Todos os 7 colaboradores foram promovidos, reduzindo em 17% o turnover do quartil para a unidade de negócio.
• Definiu, rastreou e melhorou continuamente métricas de produto, garantindo a eficácia e relevância dos KPIs utilizados para avaliar o produto, resultando na criação de uma nova squad.
• Criou e implementou a iniciativa de automação do processo de onboarding de clientes internos, criando processos e metricas antes inexistentes através de OKR, que reduziram o tempo de configuração de novos projetos de 2 dias úteis para menos de 8 minutos.

Software Developer/Product Owner

Perithus Technologies

• Led the creation of the product vision through research, development, and prototyping, ensuring that innovation was aligned with market and user needs, resulting in a 1 million reais M&A proposal.
• Guided the team with agile methodologies, including Scrum and Kanban, to maximize efficiency in development, promoting collaborative sprints and constant visibility of progress, resulting in 18 MVPs delivered in 24 months.
• Used prioritization frameworks such as MoSCoW and RICE Score for strategic resource allocation, focusing on high-value deliveries. As a result, we increased the NPS from 43 to 72%.
• Proposed and implemented innovative solutions to maximize the value of deliveries and products, ensuring customer satisfaction with a focus on continuous improvement, delivering 2 MVPs using No-Code.

Founder and Technical Product Manager

Dell EMC

- FrontEnd release planning to perform SRDF connections for migration;
- Planning to define the number of Remote Adapters to perform the migration;
- Definition of standards for creating the RDF Group;
- Replication configuration in SRDF 3 Sites (Cascaded / Concurrent);
- Planning and supporting the use of DWDM as a link technology for migration;
- Planning and support to carry out traffic rebalance in FAs and RAs during the project;
- Training of third parties to carry out migrations;
- Performance report and capacity of the stores involved;
- Participation in the definition of connectivity map for new storages acquired;
- Participation in technical definition meetings for the migration process;
- Support the PMO team in decision making;
- Support in the physical layout and assembly of EMC²/Brocade and Cisco equipment in a new Data Center;
- Support in opening GMUDs with the areas involved;
- Monitoring and assistance in the execution of incidents related to fiber part, RGD cables, GBICs and VMAX director and other EMC² equipment;
Implementation of call home and automatic opening service with EMC²;
- Troubleshooting;
- Support to architects to apply all logical configurations and post-implementation execution of switches (initial configuration of equipment, implementation of fabrics, configuration referring to ISLs, LSAN);
- Monitoring of SWs through CMCNE (Brocade Network Advisor).
- Monitoring and configuration of SWs through DCNM (Cisco Switches)

Senior Delivery Specialist

UOL DIVEO

- Interfaced properly with Storage vendors to comply system architecture best practices; 
- Developed and executed various storage firmware upgrades;
- Upgraded and updated software, firmware and hardware for various storage solutions by partnering with subject matter experts individuals or specialist teams;
- Partnered with the Vendor Management and Solutions Architecture Team to evaluate components and provide inputs for reliability and feasibility;
- Executed changes to the environment according to plan, while keeping a procedural record and data log;
- Supported tier 2 and 1 teams with several issues and provided documentation;
- Developed and published customer performance reports and communicate findings to team members using appropriate communication channels;
- Diagnosed and drived root cause analysis of system failures and isolated failing components;
- Responded on an as-needed basis to emergencies and provided remedy for catastrophic failure events

Storage Data Center Engineer - Tier 3

- Responsible for Storages and SAN Switches Deployment, 
- Performance Analysis, 
- Change and Incident Management, following ITIL v3 methodology, 
- Hardware and Software maintenance and follow-up of related activities engaging vendors. 

Working with a variety of vendors such as:
- Brocade e Cisco SAN Switches;
- EMC VMAX and VMAX3, VMAX-e, VNX and VNX Unified, VNX-e, Celerra, DMX, CX-4, CX-3 and technologies such as RecoverPoint and BCV; 
- IBM DS8000 series, SVC, XIV;
- NetApp FAS 8000 series, 6000 series, 3200, 2200 series and replication technologies (Snapmirror);
- Dell Compellent Series and Equallogic;
- HP EVA, 3PAR;
- HDS USP-V, HUS-130;

Also, responsible for Assessment of new customers’ environments and SAN architecture.

Senior Storage Administrator

Itaú Unibanco

Responsible for to plan and execute support and administration activities such as:

- Zoning in Brocade SAN Switches;
- Zoning in Cisco SAN Switches;
- IBM DS8000 (Administration and use of the technologies: Flash Copy, Metro Mirror, Global Copy e Global Mirror);
- EMC Symmetrix (Administration and use of the technologies: SRDF Assyncronous Replication);
- EMC VMAX 20k e 40k (Administration and use of the technologies: SRDF)
- HDS VSP (Administration and use of the technologies: Shadow Image e True Copy);

Also, provide documentation for technical procedures, Tier 2 and 3 levels of support, integrated to other Support teams.

Storage Consultant

Responsible for supporting various Storage technologies to many customers worldwide such as:

- EMC VNX e Clariion Families;
- NetApp Filers;
- IBM DS4000, 5000, 6000 and 8000 series;
- IBM Flash copy and Global Mirror;
- IBM V7000 and V7000 Unified;
- HP 3PAR;
- Dell P4000;
- SAN Volume Controller (SVC);
- Brocade SAN Switches;
- Cisco SAN Switches;
- McData SAN Switches;

Also, provide documentation for technical procedures and tier 2 and 3 support, integrated to other Support teams. Change Management following ITIL guidelines.
To mentorize new employees in simple and medium complexity tasks.

Storage & SAN Administrator

- Responsible for controlling the work flow, 
- Solving critical problems, 
- Providing customer and technical interface between the second and third tiers of support, 
- Ensuring that SLAs and SLOs are being accomplished
- Performing other administrative tasks.
- Perform changes in customer's environment such as disk allocations on SVC, DS Mid-range
Storage Family, NetApp 2500 Series, etc. 
- Troubleshoot on Brocade switches 

Successfully performed these duties with little or no supervision while working in a critical environment.

Storage & SAN Dispatcher

GTCON Tecnologia & Serviços

Working for IBM Brazil as a contractor. 

- Responsible for controlling the work flow, solving critical problems, providing customer and technical interface between the second and third tiers of support
- Ensuring that SLAs and SLOs are being accomplished 
- Performing other administrative tasks. 

Successfully performed these duties with little or no supervision while working
in a critical environment.

Storage SAN Disk Dispatcher/Admin

Bilingual professional with 18 years of international experience in both multinational corporations and startups, specializing in technology and product domains. Their unique ability to integrate technical skills, analytical vision, and strategic insight has led to high-quality solutions and data-driven decisions.

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