Tyson Foods

Senior leadership role impacting the digital transformation of the  Poultry, Prepared Foods and Fresh Meats divisions.
Lead product management for Supply Chain, Manufacturing, Procurement, Sustainability, Marketing, Trade Promotions Management and Sales Reporting domains.

Staff Product Manager

IntensiVu

Affordable Remote ICU Monitoring and early warning for critical health events. Enables your loved ones to sleep in peace.

Defined vision and roadmap, led competitive analysis and market positioning, presented to investors for seed funding. Built partnerships to enable the Proof of Concept to be successful

Product Management Leader

Family

Sabbatical

Kibo Commerce

Product Manager focused on making the Monetate platform the industry leader in Personalization and Recommendations solutions. Led roadmap creation, feature prioritization, feature definition, Go to Market planning and KPI measurement.

1) Led the delivery of key Recommendations features that allowed the marketer more ease of use on the platform:
  a) Offered the marketer new algorithms for web and e-mail recommendations thus helping them 
  generate  more sales:
   i) Search behavior - Search Also Purchased
  ii) Catalog attributes - Newest and Similar items
 Iii) Purchase behavior - Trending, Replenishment and Bought together
 iv) Browse behavior - Engagement Optimized
  b) Increased adoption of the e-mail recommendations capability by allowing marketers to identify  
   customers with abandoned browse and cart behavior and target them
2) Led the delivery of the first ever feature that allowed marketers to control key recommendations attributes from outside the platform
3) Lead a cross-functional team to ensure the Monetate platform was compliant with US, EU and UK Data Privacy regulations. Ensured customers were well informed on Kibo's stance on data privacy and it's commitment to be compliant at all points in time. 
4) Led a cross-functional team to gather input from customers on major gaps in the Recommendations product. Worked with UX and Engineering to close those key gaps.

Senior Product Manager

The Home Depot

Hired and led a new team of Product Managers to deliver a new Communications platform for the whole company. Led the team to provide Post-Purchase transactional status to customers thru 200 Million annual e-mails, SMS and Robo-Calls. Enhanced the communications experience for Online e-commerce Orders, In-Store Orders and Design Center Appointments. 
1) Delivered communications at new order delivery milestones for Ship to Home and Deliver from Store channels leading to $400K annual savings thru reduced calls to the call center
2) Added tracking for Deliver from Store communications leading to $250K annual savings in reduced calls to the call center
3) Generated $140M in annual revenue by delivering marketing pods in communications using an in-house recommendation engine
4) Improved time to market for communications by 66% and saved 600k annually by moving communications from multiple on-prem platforms onto a new Google Cloud Platform (GCP)
5) Improved time to market by an additional 20% by allowing internal clients to create self-service communications using API's and templating tools.

Manager Online Product Management Customer Conversations

Hewlett Packard Enterprise

Technical Product Management for Product information Management, Web Marketing and Corporate Communications applications. Mentored Product Managers on Agile best practices. Supported the transition of applications over to HPE after company split. Awarded the IT Quarterly Award for Bias for Action for outstanding contributions, Led requirements discovery, user story writing, feature testing, User Acceptance testing and Go to Market.

1) Enabled content publishing to be more flexible and real time for 300,000 product pages by building a new 45 locale product content service. The timely delivery of the service also saved $400,000 in one-time costs
2) Facilitated a better customer experience by reducing page not found errors on 400,000 hpe.com pages by migrating to HPE’s own instance of the URL redirection application
3) Ensured continued product lead generation and feedback from customers by migrating to HPE’s own instance of the customer feedback application 
4) Established a customer engagement model that increased customer trust in on-time product delivery by 2x

HPE outsourced Product Management to DXC in April 2017.

Lead Product Manager Marketing and Communications

The IBM Mortgage Servicing division provides application services and business outsourcing for managing high risk loans. I was a a Technical Product Owner for the Compliance team

1) Allowed client to avoid multi-million dollar fines by driving the delivery of key enhancements  in the Pre-Foreclosure, Foreclosure and Bankruptcy domains that led to compliance with Federal and State regulatory changes 
2) Enabled client to avoid heavy fines and loss of reputation by coordinating the delivery of several key compliance projects before the deadline set by the Consumer Financial Protection Bureau (CFPB)  
3) Reduced time spent on rework by 20% by defining processes to improve the quality and speed of delivery of requirements and design documents

Senior Product Manager Mortgage Compliance

Fiserv

Product Management for Online and Mobile Corporate and Consumer Banking applications.   Areas of focus were Person to Person (P2P) payments solution integration and ACH solutions.

1) Saved $1 Million by leading the on-time integration of PopMoney P2P solution with Online Consumer Banking application
2) Enabled customer retention by driving the design and delivery of several critical Corporate Banking Automated Clearing House features 
3) Improved speed and quality of delivery by 10% by co-ordinating the definition of processes and templates for delivering requirements and design in a Feature Driven Development environment. .

Senior Product Manager Online Banking and Payments

Symantec

Lead Product Manager for Trade Compliance and Logistics applications. Promoted to Principal after 2 years.
 
Defined the Product Vision and developed Export Compliance, Global Trade and Logistics roadmaps. Led the delivery of products that supported both online and offline sales in USA, Europe and Asia.
 
Symantec outsourced Product functions to HP Enterprise Services in Nov 2008.

Principal Product Owner Export Compliance, Global Trade and Logistics

Product Management Leader who loves to lead the delivery of great software products. Interested in designing simple solutions for complex problems in the E-Commerce, Marketing, Finance and Regulatory Compliance space. Interested in delivering products that positively impact customers across multiple countries or globally. Lean Product Management practitioner.

Strong interest in:
1) Building products for various cultures, fueled by my experience in living and working in 7 countries.
2) Products that require detailed product design and that have low margin for error - example Finance    
    (Payments) and Regulatory Compliance (Watch List Filtering, Financial crimes).
3) Products that seek to predict and uncover customer needs - example recommendations,   
    personalization and customer conversations.
4) AI/ML use in products.
5) Drawn to earlier stage products or products that are being revived. 










Contact me at giri_us@yahoo dot com

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