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Multifaceted IT professional with 9+ years in data-intensive environments, whose 3+ years of hands-on IT experience are built upon a foundation of 6+ years in a pharmaceutical operations, where I developed important skills in data entry, validation, and process optimization within a highly regulated healthcare setting. These skills helped me succeed in IT, providing a strong foundation for data analysis, application support, and maintaining data accuracy. My primary focus is on data/application analyst/testing roles, using analytical skills and attention to detail for data quality and application reliability. I'm also interested in exploring related areas like AI and software development. As a Senior Analyst at Robert Half & Protiviti (May 2022 - Jan 2024), I worked on a variety of client projects, developing a strong understanding of business processes, technical requirements, and client needs. This included identifying process improvements, reviewing analyst work to ensure quality, and training and guiding junior team members. Key contributions:- Software Development (Bootcamp/Self): Developed desktop POS and web apps using Java, .NET, SQL, Azure, and Heroku. Application Support (POS): Provided 3rd/4th level support for Vision Commerce Suite, triaging, diagnosing, and reproducing application defects via error logs, SQL queries, and code review. Tested and deployed patches/releases. Data Analysis & Testing (ETL): Performed data warehouse integration testing post-ETL, identifying/documenting data discrepancies. Analyzed data quality issues, contributing to improved data accuracy/reliability. Created process flowcharts (Visio) to document data flows. Security GRC: Resolved security issues/exceptions, validated data on TVM dashboards, ensuring data accuracy for case processing and providing data-driven recommendations. OFSAA: Created/maintained RTMs for 500+ KDEs using data mappings, layouts, and data repositories. Validated data integrity/accuracy after OFSAA configuration. CRM Implementation: Collaborated on business needs analysis, process mapping, and successful CRM launches. My healthcare background and IT experience have cultivated a strong commitment to data accuracy, security, and privacy. I excel at collaborating and using analytical problem-solving to drive business growth. I approach challenges proactively and collaboratively. Seeking Data/Application Analyst/Tester roles, I'm also open to AI/software engineering opportunities. Open to connecting to discuss opportunities. Let's connect! Raj
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