proSapient

proSapient facilitates collaboration between industry experts and our clients through consultations, written work and more. Established in 2017, proSapient’s innovative tech has revolutionised the expert networking space and has allowed us to successfully partner with some of the biggest Consultancy & Private Equity firms across Europe and North America. As an expert network, we dynamically source and qualify industry professionals powered by our AI-enabled expert matching to connect experts with relevant, impactful compensated consulting engagements.

As Manager, I manage a team of high-performing professionals, driving growth, operational excellence, and client satisfaction. I’ve spearheaded initiatives that boosted revenue by over 200% for key accounts while overseeing complex projects across multiple industries. My focus on talent development has resulted in numerous promotions within my team, and my collaboration with product teams has led to impactful technology enhancements.

Senior Team Lead / Manager, Client Services

In this role, I led cross-functional teams to deliver exceptional client solutions and drive business development. I played a pivotal role in scaling revenue for key accounts and developed team members into senior roles, ensuring consistent performance while exceeding ambitious revenue targets.

Team Lead (Manager), Client Services

I established and led one of the first client services teams in the Americas, managing client portfolios and fostering relationships that drove repeat business. My leadership ensured seamless project execution and revenue growth while mentoring associates into leadership roles.

Associate Team Lead (Manager), Client Services

In this capacity, I focused on managing client projects for private equity and consulting firms. I maintained high-quality service delivery, provided exceptional insights for client needs, and supported team growth by training new associates.

Senior Associate, Client Services

Joining as one of the earliest team members in the Raleigh office, I excelled in expert recruitment and project delivery, quickly becoming a top contributor. I set performance benchmarks and helped the team navigate a high-growth, fast-paced environment during a challenging period.

Associate, Client Services

IXL Learning

I played a critical role during the back-to-school season, managing implementation and support for school and district accounts. I led account setups across half the U.S. and developed process improvements to enhance team workflows, all while supervising and mentoring junior team members.

Account Services Coordinator

Supporting coordinators, I assisted with account preparation and ensured a seamless transition for schools and districts into the new academic year, demonstrating strong organizational and communication skills.

Account Services Representative

US Congress

During my internship, I provided critical support to constituents by managing inquiries and facilitating outreach initiatives. I contributed to community engagement efforts and gained firsthand experience in legislative processes and constituent relations.

Congressional Intern

University of North Carolina at Chapel Hill

As part of the promotions team, I represented Campus Recreation at events and orientations, connecting students to enriching recreational opportunities. My role involved strategizing promotional efforts and fostering engagement among the student community.

Campus Recreation Marketing and Promotions Team Member

North Carolina Coastal Federation

I conducted policy research on oyster aquaculture expansion, interviewed industry leaders, and maintained contact lists to facilitate collaboration. Additionally, I contributed articles to the Federation’s trade newsletter, amplifying industry insights and developments.

Student Intern

City of Durham

I oversaw campers aged six to thirteen in a STEM and Theater specialty camps, teaching lessons related to improvisation and acting, working with a team to implement general and specialized care programs, and facilitating activities, field trips, and cooperative play.

Camp Counselor

Ruffalo Noel Levitz

Engaging alumni and parents, I facilitated donations to support UNC programs. My tailored communication approach strengthened relationships and contributed to successful fundraising initiatives.

Fundraiser

Residence Hall Association at UNC Chapel Hill

I promoted sustainability within residence halls by implementing eco-friendly programs and fostering a culture of environmental responsibility among students.

Sustainability Officer, Craige Community

Durham County Government

I supported environmental projects through research, data analysis, and reporting, gaining valuable experience in sustainable infrastructure development and local government operations.

Summer Intern

Experienced Client Services Leader with a proven record of driving revenue growth, operational excellence, and team development. With expertise in account management, strategic planning, and client relationship building, I have successfully managed high-profile portfolios and led diverse teams to exceed ambitious targets. My focus on innovation and collaboration has resulted in scalable solutions, increased client satisfaction, and measurable business value. Passionate about mentoring, I’ve developed high-performing professionals while fostering a culture of excellence and continuous improvement.

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