NBC Business Matters Group Inc.

Software Architect and creator of the Co-op Matters Apps  - A set of four Co-op and Non-Profit housing applications for operations, financials, asset management and resident request portal. These are multi platform applications for use on any computing device web browser or installed in Android devices


 Retail Vendor Services Provider - Contracted to Regional and National retail businesses  and manufacturers to plan, manage and implement seasonal store merchandising changeovers and on-going display management. Provided audit services for inventory, operating procedure and security.
Manufacturers included: Apple, Hewlett Packard-HP, Logitech, Bose audio, Danone yogurt, LG electronics, Microsoft, Loreal and more.
Retailers included: Walmart, Superstore, London Drugs, Staples, Costco, Save On Foods, Home Depot, Shoppers Drug Mart, Hudsons Bay and more.

Co-Founder and President

Noratek Solutions Inc. - Prince George BC

Working in a product specialist role involving all facets of the CityReporter software programs.
- Met daily with develoment team to improve software user experience and develop new features and capabilities.
- Provided ongoing client feedback, suggestions and requests. Helped work through solutions and custom development.
- Researched and presented options for new software modules to support client needs and meet the user expectations.
- Developed and Implemented a Client Success program to improve retention and drive growth of existing accounts.
- Created and implemented a custom onboarding process and full CRM pipeline to manage opportunities
- Implemented advanced tracking and reporting systems to improve Pipeline transparency and sales forecasting.
- Created a custom on-boarding and training program for Sales team members including an 80 page training manual.
- Set new annual sales records for first year ARR.
- Set new annual sales record for total revenue generated by the sales team.
- Achieved dramatic increases in all Sales related KPI's.
- Increased client satisfaction and retention.

Product Specialist and Trainer

Personal Hiatus

Personal Hiatus - I chose to step away from work, and dedicate myself to the time required to build our "Dream Home".

Project Manager

Sony of Canada

- Nominated for Manager of the Year 3 times
- Nominated for Trainer and Coach of the year 4 times
- Awarded Trainer and Coach of the year - 2003
- Set national records for Sales Growth, Value-Added attachment rates and Inventory loss control

Retail Sales Manager - Regional Trainer and Coach

The Great Ourdoors Experience

Retail Outdoors Outfitter and Sporting Goods store - Taken from concept to successful enterprise with 7 digit sales.

Founder and President

The Sight & Sound Group

Retail Business Operations Manager
Product Manager - Home A/V products, Mobile Audio and Security systems
Skills Development - Retail Sales Team
Operations Manager - Video Vending Machine Program

Managing Partner

Mohawk Oil Co. Ltd.

Provide operational oversight to corporate and franchise dealer operations in Northern BC.

District Manager

Software Architect and creator
Seasoned business manager and entrepreneur.
A lifetime learner, who loves a new challenge.
Specialties:
- Operations and Asset Managment
- Financial Management and accounting
- Sales Team development, sales process planning and implementation
- Outbound sales team lead development and lead sourcing
- Sales team performance and KPI/efficiency improvement
- Negotiation Skills for Sellers
- Marketing campaign strategy and implementation
- Business Process Alignment
- Pricing tactics and optimization

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