Deloitte

Lead Facilitator

Co-Change Lab

• I empower Immigrant women to unleash their career potential by helping them find vision, building strategies to achieve it and set powerful accountability for success

CEO & Principal Coach

Autodesk

•	Supported business transformation for Customer Success organization to achieve customer retention, build a sustainable renewal pipeline, and provide a world-class customer experience
•	Planned and implemented change management strategies by actively involving executive sponsors, project leads, managers, and employees to create sustainable and inclusive change initiatives. 
•	Managed prioritization of changes, alignment, and implementation of changes by facilitating a strategic prioritization meeting for the global leadership team in partnership with the Chief of Staff

Change Management Lead

•	Supported the implementation of the global HR digital transformation initiatives, AskHR and its sustainment effort in partnership with HR senior leaders
•	Designed a co-creative discovery process, which involved stakeholders at all levels for data collection, pioneered the development of service delivery practice, service metrics, and talent development strategies for the new global teams 
•	Partnered with key stakeholders for needs assessment, designed, and delivered development programs to upskill global AskHR teams (Achieved average program score of 4.7 out of 5.0)
•	Facilitated culture transformation initiatives across multiple organizations and increased organizational effectiveness in decision-making
•	Planned and executed change management strategies in collaboration with the project team and executive sponsors for various HR projects, including HR technology implementations and HR programs. (Workday, ServiceNow, performance management, etc.)

Global Education & Service Excellence Manager

· Managed the Learning & Development training programs (Needs Assessment, Training Program Planning, Vendor Management, Course Design & Evaluation, Internal Program facilitation)
· Managed over 300 development offerings in 13 countries globally
· Facilitated various L&D programs such as Employee Leadership Program, New Employee Orientation, MBTI, and change management workshops (consistently received best in class reviews of over 4.8 out of 5.0 scale)

HR Advisor - Learning and Development

Probono

• Coached individuals at all levels of organization to support growth and development (over 200 hours of coaching)

Business Coach

Microsoft

· Coached sales executives to enhance customer relationships and strategize deal opportunity areas across Asia
· Supported USD 17.6 million worth of revenue with enterprise proposals for Asia subsidiaries
· Achieved 99% account penetration rate for Korea subsidiary

Sales Desk Associate

Experienced OD consultant, coach, and certified change practitioner with proven track record of designing, implementing, and managing complex HR and business transformation in a global environment. Strategic thinker with deep business acumen. Effective partner and influencer at all levels of the organization to drive aligned business outcomes.

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