AllCloud

At AllCloud, I serve as a Customer Engagement Manager within our dynamic managed services team. My primary mission is to ensure our customers fully realize the value of AllCloud's offerings and services, enhancing both renewals and upsell opportunities. This post-sales, customer-focused role involves engaging with senior-level customers and collaborating with internal and external technical experts in a fast-paced environment.

With a technical background in AWS, I bring exceptional communication skills and a proven ability to manage key accounts and issues independently. My role is driven by a passion for delivering a world-class customer experience.

Customer Success Manager

PurePeak Ltd.

Highly motivated and results-oriented Project Manager with 2 years of experience delivering projects on time and successfully leading cross-functional teams, focusing on:

• Collaborating with clients, sales, and tech teams to define project requirements, scope, and timelines.
• Utilize project management tools to manage deadlines, budgets, and timelines.
• Lead cross-functional teams in designing, implementing, and managing large-scale projects.
• Generate and analyze project-related data to track progress and communicate status.
• Act as a liaison between stakeholders, ensuring clear communication and managing expectations.
• Monitor and optimize internal processes and metrics for operational excellence.
• Lead planning and execution of event projects to enhance brand awareness and drive lead generation.

Project Manager

Sales and Business Development Representative  at Purepeak, responsibilities and skills:
• Proactively generate leads, assess prospects and provide sales support.
• Build relationships with potential customers and provide ongoing account management
• Create and deliver sales presentations
• Negotiate and close deals
• Plan and execute tech events, including workshops and conferences
• Manage social media accounts (LinkedIn, Facebook, Websites) and create engaging content
• Track and report on sales performance and conference metrics
Sales, account and customer relationship management, Lead generation, Negotiation, Closing deals, Tech conference planning and management, Social media management and content creation, Certification: Palo Alto Networks, Fortinet, F5, Cisco, Cloudflare

Sales Business Development Manager

Highly motivated and results-oriented AWS Customer Success Manager, with a customer-first approach .
I'm experienced as a Project Manager, delivering projects on time and successfully leading cross-functional teams.

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