Grand Stores LLC

Plan, create, develop and execute marketing programs to support specific marketing objectives across different channels and segments in congruence with our overall strategic marketing plan.
Responsible for the departmental vision, performance and management by providing leadership and support.
Develop brand/corporate contents for dissemination via main-stream media (print, outdoor, broadcast), social media platforms, websites and other distribution channels.
Propose and manage multiple marketing research projects to generate consumer insights in support of improved marketing strategy and communications.
Partner with in-house creative teams, other internal stakeholders, external agencies and vendors to roll-out successful product launches, promotions, road-shows, sponsored events and marketing campaigns.
Analyze market demographics, consumer trends, customer insights and marketing best practices to build successful communication strategies for multiple brands across different channels.
Conceptualize ideas, develop project mechanics and provide creative direction for the marketing team to meet the strategic objectives of all advertising and public-­facing communications, including print, digital, social media, outdoor, broadcast and other assets.
Monitor, measure and identify effectiveness of the entire spectrum of marketing initiatives with tracking and analysis to optimize departmental performance and improve customer retention. 
Initiate, build and develop strategic relationships with key industry players to roll-out joint marketing campaigns.
Closely monitor the allocation of marketing budgets, review investment v/s performance and adopt corrective measures as deemed appropriate.

Media & Marketing Manager

Initiate, develop & implement group-wide advertising, promotion campaigns & communication strategies in line with revenue targets & media priorities to build brand equity & boost sales at national level.   
Plan, prepare & produce press releases with the objective of ensuring excellent media presence for the brands dealt by company.
Study marketing objectives of the brands handled & translate these into an effective integrated communications plan by shouldering entire responsibility for all marketing campaigns, product launches, sponsorship activities, events, exhibitions & PR exercises. 
Brief advertising agencies, event companies & partners to develop impressive communication campaigns via selected media channels in our markets.
Evaluate, refine & execute all strategies - creative, media & production proposals from in-house studio or advertising-agencies, ensuring they meet the business unit brief & are cost effective.
Development & approval of TV scripts & storyboards, radio scripts, press copy & layouts, outdoor advertising, point of sale material, sales support collateral, direct marketing material, corporate collateral, online publicity & all internet creative & content in terms of micro site, banners etc.
Represent & promote the company & its brands at relevant trade fairs, exhibitions, product launches & events.
Establish & enhance excellent relations with the media fraternity in order to secure best rates & portray the brands a premier business player within the UAE.
Compose articles for the in-house company newsletter to communicate with front line staff, management, customers, suppliers & subscribers about the company’s activities & marketing initiatives. This requires a clear, correct & complete update of the companies operations, activities & market performance as well as an insight of upcoming projects.
Initiate talks, negotiate & seal deals with third parties in order to expand our exposure by synergising on collaborative marketing campaigns.

PR & Events Manager

Industries Necessities Supplying FZCO Ltd.

Initiated the design and launch of a comprehensive and interactive website and got it search-engine optimised enabling the business to reach out to potential customers.
Developed a Research Methodology to study prospective customer behaviour and purchase pattern to forecast business results.
Researched, short-listed and selected optimum channels of advertising the business to target audience.
Suggested industry relevant trade-shows, exhibitions and annual events for participation to enhance exposure.

Business Development Consultant

Investment Mastery

Developed and maintained healthy business relationships with existing customers, suppliers and partners.
Provided active assistance in all aspects related to advertising, events, PR and media support.
Prepared periodic reports on various assignments and updated the files regularly.
Managed the entire customer database, planned & triggered mail shots, resolved grievances amicably, raised invoices and ensured payments are received in time.
Liased and negotiated with suppliers to secure best deals.
Ensured the website is updated on a weekly basis and followed-up with customers for their feedback and comments.
Performed petty cash management & banking functions for the company.
Actively assisted in organizing venues for training sessions, attended seminars and promoted the products/ services offered by the company.
Handled all administrative functions and provided communications support.

Office Administrator

Link Financial

Discussed financial & legal issues with customers to resolve & settle their outstanding accounts.
Negotiated payment plans and figures by formulating individual budget frames.
Advised relevant customers about insolvency, personal bankruptcy, IVA, Trust Deed and Administration Order.
Provided friendly & professional assistance to customers to prioritize private household finances with the objective of improving their disposable income and net savings.
Studied customers' financial, physical, mental & family background and communicated with care & caution under the guidelines of English & Scottish laws governing Credit Control.
Addressed and resolved customer complaints & grievances on corporate, financial and insurance issues with transparency & respect.
Maintained electronic files on customers handled and performed general administrative functions.

Account Officer

House of Fraser

Introduced & promoted new brands & product lines to the customers.
Processed telephone orders and special requests.
Ensured proper maintenance of all cash counters and trial rooms.
Redressed customer complaints & grievances amicably.
Contacted other store branches on stock information updates & triggered order placements.
Monitored & replenished display items on the shop floor at regular time intervals.
Ensured shop floor cleanliness in line with Health & Safety standards.
Worked as a team member & played an active role in achieving daily sales targets.
Reported directly to the Shop Floor Manager.

Sales Associate

Company Formations International Limited

Liaised and negotiated with our clients that included solicitors and accountants.
Prepared Annual Returns and other corporate documents for companies that we provided Registered Office/ Secretarial services.
Handled off shore administration which involved obtaining Forms signed by clients/nominees, arranging bank accounts, ensuring payment of exempt duty, legislation work etc.
Explained to prospective entrepreneurs the swift and economic process of setting-up a company in Ireland and other offshore jurisdictions.
Briefed about the corporate services offered by our company to owners residing in foreign countries.
Communicated and corresponded with Companies House, UK and Companies Registration Office, Dublin and submitted completed documents within stipulated time lines.

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