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Executive leader with experience in Enterprise, M&A, and SMB companies optimizing processes, technology, and performance to drive revenue and growth – maximizing organizational value. Identify opportunities to improve customer and stakeholder experiences, blending technical, financial, and operational knowledge to achieve short-and-long-term goals. Technology and Operations Leader Oversee technology and operational strategic initiatives, as well as the implementation of long-term transformational programs, creating and deploying KPIs to measure and improve performance and costs. Prepare cross functional plans that align with business objectives, while identifying and negotiating win-win partnership opportunities. Foster a positive company culture, cultivating a collaborative work environment rallied around a shared common mission and vision. Expertise includes SaaS Software, AWS, Microsoft Office, talent acquisition, policy development, regulatory compliance, risk management, and M&A. PMP, PMI-ACP, CRISC certified. CORE COMPETENCIES: • Operations Management • Technology Management • Performance Optimization • Continuous Process Improvement • SaaS Software, AWS, Microsoft Office, CRM • Talent Acquisition • Financial Management • Partnership Development • Risk Management • Stakeholder Relations • Mergers & Acquisitions • Team Leadership • Product Development ACCOMPLISHMENTS: ~Directed the execution of talent recruitment campaign across all functions and HR policy creation, expanding a national team headcount by 40% while redesigning key onboarding and HR processes. ~As a fractional CXO - worked with co-founders and executive leadership teams to implement significant process improvements including launching a formal SDLC process and aligning operational /sales teams to closely align with client success factors. ~Built technology teams from the ground up, while concurrently deploying an Agile software development framework, producing a development and production release process with minimal defects and improved speed of delivery by 30%.
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