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More than 9 years of professional experience in Customer Experience and Managing Teams across Finance, Clinical and Telecommunication Industries with hands-on in both Service based and Product based firms. Skillset Customer Experience | People Management | Product Stability and Enhancement | Change Management | Agile | SDLC | Clinical Research Organization | Partner Settlement | Linux | Windows | SQL | ETL | API | Docker | JIRA | Confluence| ServiceNow | Postgres | Hadoop | Big Data | AWS | Python | R
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