Grace Uba's Linkedin Analytics

Dedicated and results-oriented Customer Service Professional with 5 years of diverse experience in e-commerce, fast-food industries, and sales. Adept at delivering exceptional customer support and fostering strong client relationships, I excel in customer relations management, order fulfillment, and issue resolution. With a passion for personalized customer engagement and a proven track record of success, I'm seeking a remote role in virtual assistance, customer service, and sales to leverage my expertise in navigating dynamic virtual environments. Key Skills and Proficiencies: Remote Communication: Skilled in using Zoom, Slack, Microsoft Teams, and other collaboration tools. Customer Support: Expertise in addressing and resolving customer issues with empathy and efficiency. Multitasking: Proficient in managing multiple tasks simultaneously while maintaining attention to detail. CRM Software: Experienced with customer relationship management software for accurate order processing and issue resolution. Sales Outreach: Proactive in lead generation, customer relationship building, and sales strategy execution. Time Management: Excellent time management skills to meet deadlines and deliver timely responses. Certifications: Certified Virtual Assistant Customer Service Professional Certificate I bring a proactive approach to customer relationship building and sales outreach, complemented by my strong organizational and time management skills. I am committed to continuous learning and enhancing customer satisfaction. Let's connect and explore how my expertise in virtual assistance, customer service, and sales can contribute to your team's success.