Barclays

M365 Messaging Ops Lead

Freshfields Bruckhaus Deringer

Messaging Specialist

Co-op

Messaging & Collaboration

Messaging Engineer

The Co-operative Group

Barclays Bank

Currently working on various strategic email consolidation project related activities. Working with Exchange 2007/2013, Enterprise Vault 8 / 9 / 10 and Internet Mail Gateway technologies.

Senior Messaging Engineer

Credit Suisse

Solution engineering for the messaging infrastructure in Credit Suisse
   - Enterprise Vault
   - Exchange 2010

Documenting requirements, design and solutions for BAU Operational support

Messaging Compliance Engineer

Barclays Bank – GTIS

Providing 3rd line technical support on messaging infrastructure in Barclays bank to over 150k users globally
Exchange 2003 and 2007 support / administration experience
SME for Enterprise Vault Infrastructure (EV and Discovery Accelerator)
SCS Enterprise Vault 10 for Microsoft Exchange
BES 4.1 / 5.0 implementation and administration 
Experienced 24 Hour ‘on call’ operative, well acquainted with the disciplines required to help guarantee the required response/resolution timescales 
Managing change lifecycle right through from co-ordinating, resourcing and implementing
Providing training and support to 2nd line support team 
Producing documentation for training / audit requirements

Barclays Bank – GRB Technology

Providing Infrastructure support for Barclays Bank PLC:

Infrastructure support on Blackberry Enterprise Servers ver. 4.1 and ver. 4.0:
Administration of BES accounts
IT policies
Service pack upgrades
Migrations.
Infrastructure support on Barclays domains including:
Provisioning of new disks on clusters
Creating DFS shares for data
Creating cluster resources
Creation of print queues
Administration of SEH print devices
Active Directory management and administration
Training and mentoring colleagues
Continual monitoring utilising DELL Open Manager, HP Insight Manager, MOM, &amp; Symantec AV, enabling timely pro-active interventions 
Microsoft security patching of servers to maintain operation and security
Supporting all Microsoft Operating Systems

Infrastructure Engineer

Experienced technical manager currently responsible for managing EMEA Messaging BAU operations, along with the global email compliance platform for Barclays. I am a messaging specialist with more than 15 years of experience in heavily regulated financial services environments. Expertise encompassing Microsoft Exchange, M365, Enterprise Vault and Symantec messaging technologies such as Message Labs and Secure Mail Gateway. Well versed in project management, defining and delivering operational processes as a certified PRINCE2 Practitioner.
 
CORE COMPETENCIES ​
 
M365 | Microsoft Exchange | Microsoft Windows Server | Service Optimisation and Continuity | Training | Infrastructure Maintenance | Quality Assurance | PowerShell | Mail Marshal | Veritas Enterprise Vault | Discovery Accelerator |  Symantec Mail Gateway | Vendor management | IT Strategy | Cloud Computing

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