FICO

FICO (NYSE: FICO) is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.
FICO is best known for the FICO® Score, that helps lenders make accurate, reliable and fast credit risk decisions across the customer lifecycle.

Director - Business Development at FICO® Scores 

Capital One

I'm a sales effectiveness leader focused on leadership and relationship manager sales effectiveness at Capital One - Small Business Card. I connect the dots between HQ and the field by representing the “voice of sales” to leaders and partnering with sales to utilize proven selling techniques. I accelerate the performance of front-line relationship managers through coaching, strategy, and practical application of sales methodologies.

Senior Manager Field Sales Effectiveness Manager

I served a key role in the ideation, creation, forming of Small Business Card Affiliates Business Development strategy. Created partnerships with third-parties;  (groups, networks, and associations) to increase the number of new accounts, implemented a multi-channel marketing strategy including; print, web, direct mail, digital, social media, tradeshow, seminars, and workshops.

Senior Manager Business Development - Business Partnerships

HSBC Retail Banking and Wealth Management

I am a Financial Services Sales Leader.  I lead the daily productivity and performance, accountable for exceeding sales and profitability targets for multiple branches, developing revenue streams through new business development targeting critical high-end client prospects, in collaboration with the wealth sales manager, financial advisor, and commercial banking representative. Established a cohesive system of comprehensive wealth management and its accompanying policies and procedures. 
► Overachieved key performance metrics year over year, while doubling assets under management, $100MM > $200MM, within a five-year timeframe.
► Coached, developed, and directed 12 banking professionals delivering retail banking and wealth management services to two branch locations. Exceeded all projected revenue targets and increased business activity for insurance, mortgage, and personal banking products.
► Fostered a culture of reenergized client engagement backed by collaboration and resourcing with area Chambers of Commerce and charitable organizations. Achieved higher referral rates and accompanying revenue growth by strengthening relationships and bolstering client confidence.  
► Preserved the integrity and longevity of critical and at-risk client relationships providing exceptional levels of personalized service and aggressive problem-solving measures. 
► Recognized as Area Manager of the Year in 2013; 
► Recipient of the President’s Leadership Award in 2014.

Vice President and Area Manager

I led the sales and marketing strategy and implemented a standardized sales process throughout 20 branch locations for 120 sales staff, governing best practices and processes for lead generation, cold calling, consultative selling, follow up, and delivery of a compelling brand message to differentiate HSBC in a highly competitive industry.
► Orchestrated sales marketing campaigns, sales contests, local marketing events, and deployed sales tracking tools to maximize the identification and management of business opportunities. initiated more than 30,000 conversations with prospective clients/businesses, a district-leading call volume.
► Strongly contributed to a 20% growth in district bank deposits and a 14% increase in overall revenue while boosting cross-sell penetration ratio by 30%.   
► Generated financial insights, analyses, and reports facilitating more informed decision making amongst senior management teams.  

“Greg is a natural leader, he is dependable and can be counted on for always doing the right thing for his clients, his team and the company.  Greg sets the bar very high for himself in terms of personal accountability, conduct, and performance.  Greg is a leader who leads from the front.”  
William D., Senior Vice President

Vice President, District Sales Leader

Drove revenue and profitability results within the private label credit card portfolio. Developed and oversaw a territory with supervisory authority for four account executives and year-over-year growth of credit card sales. Allocated $1MM in funding and conceived strategy for retail sales and marketing campaigns. 
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► Bestowed the Bravo Award for client service excellence and 25% growth in card sales to $2.4Bn. Championed remarkable portfolio growth as the number one ranked performer based on total sales and profitability.

Vice President - Store Development - Best Buy Credit Card Program

Launched market research initiative to locate and vet potential business partners facilitating development and launch of new private label credit card programs. Established marketing infrastructure, incentive plans, and training and development programs positioned to enable maximum volume of consumer credit card registrations.
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►  Forged partnerships critical to the launch process. Spearheaded end to end implementation of business development program as cross-functional project team manager. Rolled out a a trio of credit card programs capturing $25K first year revenue and $25MM in total purchases.

► Identified small contactors in home improvement as an underdeveloped business segment. Conceived, launched, and burgeoned custom finance program to reach 200 dealers and generate $1.5MM in sales within four months. 

Early Career
Real Estate Credit Department Manager – Lending, HSBC, Chicago, IL
Executive Management Training Program, HSBC, Chicago, IL

Assistant Vice President, Strategic Partnership Management

US Army

Captain, Medical Service Corps (Helicopter Pilot)

I am a Director in the FICO® Scores organization. I help financial institutions, lenders, and banks understand the nuances of the FICO® Score, use FICO® Scores more effectively, grow their business, and increase the availability of financial services to consumers in the United States.

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