Children's Health

As the Team Lead for MarCom Operations, I support the execution of cross-functional marketing and communication initiatives at Children’s Health. My role combines strategic thinking, project management, leadership, process optimization, and cross-functional collaboration. While streamlining workflows, enhancing team performance, and ensuring the seamless execution of projects and campaigns.

Team Leader MarCom Operations

I am grateful for the opportunity to work with an organization that has a strong commitment to diversity, equity and inclusion, and excited to contribute to their important mission to make life better for children.

Sr. Marketing Specialist - Marketing Operations

Ascension

Support the business and growth objectives through marketing and communications of Ascension Texas healthcare brands, including but not limited to Dell Children’s Medical Group, Dell Children’s Medical Center, Ascension Medical Group, Ascension Seton, Ascension Providence, Dell Medical Seton and its affiliated partners.

Marketing Communications Specialist

The Five Echelon Group

- Provide on-demand marketing expertise to increase brand awareness and lead generation for small and midsize businesses.
- Responsible for client engagement and success through reporting, project management, brand development, product placement, and public relations.

Growth Marketing · Marketing Strategy · B2B Marketing · Brand Awareness · Demand Generation · Digital Marketing · Go-to-market Strategy · Management Consulting · Digital Strategy · Marketing · Marketing Management · Integrated Marketing · Multi-channel Marketing · Content Marketing

Marketing Success Coordinator

Urge Interactive

- Responsible for the overall and day to day operations of a digital marketing agency with approximately 100 clients
- Managed network of 3 to 5 vendors and subcontractors
- Assisted clients with decision-making regarding their digital marketing campaigns, including setting budgets and adjusting their strategy that led to customer engagement.
- Created and managed digital marketing strategies for agency and for clients with budgets ranging from $2,000 - $50,000+ per month
- Prepared and assists with web design projects, and creating marketing calendars such as social media calendars,  including creating development scopes, wireframes, and content writing,

Marketing Success Specialist 

Optima Medical

- Managed the daily operations of a medical practice and serve as a liaison between practice physicians, office employees, and between the practice and other clinical and administrative areas.
- Created project status presentations for delivery to customers and project personnel.
- Responsible for optimization, growth, performance, safety and financial results of designated portfolio of clinics spanning multiple locations.
- Responsible for assessing the quality of care to ensure the best patient experience with staff and physicians.
- Monitored project milestones and deliverables.

Senior Project Manager

Healthcare Services of Florida 

- Managed projects delegated by leadership including, but not limited to, operations planning ,development, and implementation.
- Identified gaps across projects and strategies and recommended resolution methods.
- Developed presentations to communicate project status to stakeholders, as well as a means to educate programs related to certain projects
- Suggested and initiated improvements to team processes to improve efficiencies and communication between work teams
- Grew business in the community through relationships with medical facilities, physicians, hospitals, HMOs, and other medical groups.

Project Manager

LEE MEMORIAL HEALTH SYSTEMS

- Provided superior customer service within a fast-paced environment
- Answered a high volume of phone calls, while replying to emails, and resolved customer issues in a timely manner
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.
-Enhanced workflows and processes 
-Managed projects and supported leadership

Lead Customer Service Representative

As an established marketing strategist, I am passionate about driving growth, developing brands, and designing the customer experience. I am skilled at building marketing strategies, executing campaigns, and increasing brand awareness for businesses within the marketplace.

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