Altimetrik

Manager Product Management

Versapay

Drove B2B Cloud-based Accounts Receivable software growth by launching features, collaborating with C-Suite and cross-functional teams. Crafted customer-centric solutions via research, interviews, and data analysis. Improved sprint predictability and incident resolution efficiency. Received acclaim for launching self-service user management, reducing SLAs. Utilized SQL, Tableau, and other tools for data-driven decision-making in Agile environments.

Senior Product Manager

Wells Fargo

As part of the Consumer Lending Department, responsible for launching various customer onboarding journeys on Internet Banking & Mobile Banking platforms for Wells Fargo
Enhancing customer experience & engaging customers more on the digital channels to increase top-of-wallet usage of Wells Fargo Credit Cards

Senior Digital Product Manager

YES BANK

YES ROBOT, India's foremost AI-enabled Banking Chatbot on Yes Bank's platforms, offers 25+ services and 60+ products. Pioneered WhatsApp Banking, amassing 100k users in 3 months. Launched features including nominee management, PAN and email updates, and various banking functionalities. Achieved 98% response accuracy by building a comprehensive banking knowledge database. Ensured timely product delivery by coordinating with cross-functional teams. Led marketing campaigns across SMS, email, YouTube, Facebook, and Twitter to boost YES ROBOT's usage and visibility.

Senior Product Manager - Digital Banking ( AI Chatbots & WhatsApp Banking)

Led end-to-end ownership of AI-based chatbot solution, YES ROBOT, for all Yes Bank Retail Banking Channels. It's an industry-first solution accessible via Website Widget and Facebook Messenger, facilitating both financial and non-financial transactions. Collaborated across departments to introduce and manage features, ensuring business results. Conducted ongoing industry research and competitive analysis to anticipate trends, technology advancements, and consumer demands, staying ahead in the market.

Product Manager - Digital Banking (AI CHATBOTS)

Engaged directly with senior management and stakeholders to position YES Bank as the preferred banking partner internationally. Cultivated and managed relationships with Financial Institutions and Intermediaries across multiple regions. Facilitated Cross Border Trade and investment requirements through various financial instruments. Recognized as "Y-Star of the Month" for developing a Digital Query Handling Tool, enhancing efficiency for accessing data of 800+ International Banks.

Relationship Manager International Banking || APAC, Middle East & Africa region

Abbott India Ltd

Led the conceptualization, strategy, and implementation of Digital Marketing Initiatives at Abbott India Ltd across all Business Units. Recognized as a top performer, awarded Certificate of Excellence for outstanding contributions and presented to Abbott's Senior Leadership Team. Key deliverables included crafting B2B and B2C digital marketing strategies, executing major projects, conducting digital trends analysis, studying competitor strategies, managing external agencies and vendors, and conducting extensive market research and interviews.

Digital Marketing Intern

Infosys Ltd

Experienced mobile application developer proficient in Android, Blackberry, and iOS platforms. Developed and deployed 7 diverse applications including gaming, field force, and internal security apps. Engaged in full project lifecycle from requirements gathering to implementation and testing. Trained in Java, C++, J2EE, and Objective C. Served as point of contact for three key projects, collaborating effectively across teams.

System Engineer - Mobility Department

Passionate educator dedicated to fostering holistic learning experiences for 5 high school students. Specializing in cultivating critical reading and comprehension skills over rote memorization, I empower students to engage with subjects authentically. By encouraging daily newspaper reading and summary writing, instilling lifelong learning habits. Through personalized exploration, I guided students in discovering their passions and career aspirations.

Private Tutor

With over 9 years of experience in the banking and IT sectors, I have a strong background in fintech, AI, and UX design, as well as a Certified Scrum Product Owner (CSPO) credential.

My mission is to deliver innovative and customer-centric products that enhance the efficiency, security, and convenience of digital payments and invoicing. I have successfully launched and managed multiple products and features for Versapay's AR platform, as well as for banking platforms such as mobile, chatbot, WhatsApp, and online. I have also collaborated with cross-functional teams, stakeholders, and clients across the globe, ensuring timely and quality product development and delivery.

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