Asksuite

Senior Business Development Manager

Revolut

Account Executive

Sales Development 

Expedia Group

- Account Management: Consultative and revenue related approach by providing strategic recommendations, influencing partners using market insight data . Building successful customer relationships and working directly with internal teams (Marketing, Engineering, Customer Service) to deliver an outstanding customer experience.

- Identifying needs and growing opportunities depending on features, sales distribution, strategy and goals from a high valued properties portfolio.

 - Revenue Management : Counseling accounts to maximize their income by applying market insight into their sales strategy.

- Data Analysis and Customized Strategy Design: Compiling data and market trends to forecast the most suitable action for the customer necessity.

- Adding Value: Offering  the added value proposal and the available tools to support the customer.

- Training & Team Development : Providing training to new team members on online competitiveness, updating  competitive insight to the team and creating a workflow to boost team success ratio, as well as data reports in order to achieve our KPI´s.

Market Associate Join Expedia Team

Meliá Hotels International

Sales department specialized on small and medium-sized enterprises (SMEs).

Running Business-to-business (B2B) customer base: negotiated rates, monitoring business, customer loyalty, selling every different brand and product of the company, solving any customer issue. 
Achievement and increase of the objectives settled by the company.
Attracting potential companies for developing  new agreements.
Informing  by telephone about discount programs to companies and associations. 
Launching promotions and punctual offers.
Visiting potential companies in order to make new agreements and negotiated rates.

Business Travel by Meliá Hotels International

Responsible for spanish , portuguese and intercompanies debtor accounts at Melia White House, ME London and Innside Manchester hotels.
To deal with Head Office in order to claim outstanding balances and differences for global accounts
Payments received allocation and commission deductions.
Review and monitor accounts balances to reduce company’s level of exposure. 
Ensure Sales Ledger Invoices are correct before sending them out, avoiding delays on payments. Invoices corrections and sending as per agencies agreements.
To deal effectively and promptly to all queries received by sales ledger.
Preparing final statement for clients,making  sure invoices are paid according to our terms of credit, chasing those accounts which are not complying with it.
Perform any reasonable task that the Credit Controller has delegated.

Cluster Sales Ledger Clerk for Melia White House, ME London & Innside Manchester

NH Hotel Group

Supervising desk shifts ( front and back office).
Responsible of managing and supervising the groups and airlines staying at the hotel.
Rooms Controller: monitoring the room allocations (individuals, groups, airlines), in constant contact with Housekeeping.
Cashier management.
Training new receptionists / trainees.
Monitoring activities and solve any issue of Front Office and follow them up.
Supporting the Front Office Manager/Assistant in many tasks (Rota; Handling overbooking; Doing monthly quality reports; Managing internet satisfaction surveys.)
Covering the Duty Manager shift when it was required.
Ordering office supplies.
Preparing and invoicing travel agencies.
Supporting receptionists tasks (welcoming guests, check-in/out, concierge).

Front Office Supervisor & Duty Manager at NH Harrington Hall

Front Desk and Front Office tasks (Check-ins & outs, Cashiering, Telephone standards).
Reporting and managing reservations.
Providing assistance for our guests and solving any requirement.
Concierge tasks.

Front Office Receptionist at NH Harrington Hall

Front Desk and Front Office tasks (Check-ins & outs, Cashiering, Telephone standards).
Reporting and managing reservations .
Providing assistance for our guests and solving any requirement.

Trainee Front Office Receptionist at NH Brussels City Centre

Enthusiastic, enterprising, dedicated and resilient. Passionate about traveling and people. 
High experienced professional in Hospitality and Fintech, specialized in the area of  Sales ( B2B & B2B2C) and E-commerce.  Greatly customer service oriented. Strongly skilled in clients attraction and customer loyalty. Achievement of objectives settled and high capacity of analysing and planning.

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