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> Plus twenty years of experience in ... - customer service operations, account management & sales (support) - day-to-day HR operations (people management, entry & exit interviews, performance reviews,…) - change and project management > Fil rouge is customer satisfaction & customer experience. Specialties: > sales and customer centric training & coaching > analytical attitude (understanding & (re)organizing complex situations) > change management (process implementation) & crisis communication > efficiently organized & strong in organizing. > MBTI profile: ESTJ > Freelance trainer & coach (in team and talent development) > Chef @ Paztahuis Etestijd (fresh pasta catering services)
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