PATHWAYS OF SWPA, INC.

• Monitor and review weekly services being provided to clients that align with their ISP goals as well as the standards established by the family of the individual(s). 
• Communicate with parent/guardian about time spent with their children/family member.
• Document and reviewing unusual incidents with individual and staff promptly and thoroughly.
• Follow through with guiding the child/adult through established tasks, measuring their activities, and documenting their progress towards meeting their goals as identified in the annual ISP.

Managing Employer & Support Specialist

Crown Castle

• Advanced to serve as escalation point in more complex real estate deals for the AT&T, Verizon and Vertical customer accounts. As well as managing new build construction sites for Verizon from contract negotiation to construction complete. 
• Reviewed real estate documents and contracts for compliance and made recommendations on course of action; advised sales on rights and obligations applicable to new and existing customers; negotiated acquisition of additional real estate and easement rights
• Management of a talented team of Real Estate Specialists handling contract negotiations, closings, and term extensions

Real Estate Supervisor & Project Manager

• Reviewed real estate documents and contracts for compliance and made recommendations on course of action; responded to notices of default; negotiated consents; and redlined amendments. Oversaw 2,000+ customer projects for tower modifications, equipment installation and modifications. As well as construction coordination, utility coordination and oversight of general contractors. 
• Managed outside counsel and resolved condemnations, encroachment claims, easement relocations, and tax liens to minimize litigation exposure
-Recipient of the 2018 Excellence in Customer Service Award
-Assisted in development and implementation of four system upgrades and new RPA enhancements
-Ui Path Citizen Developer & Data Governance Steward
-Real Estate License # RS337956

National Land Acquisition Specialist & Project Manager

-Advanced to the National project lead spear heading the oversight and guidance of over 1,200 customer orders. 
-Bi Weekly and monthly reporting to the national management team on order progress, cost reimbursement of over $1.2M as well as monitoring quarterly forecasting accuracy. 
-Development of a full scale Project Management Operational guide for project standardization.

National Customer Project Lead

-Recipient of the 2017 Excellence in Customer Service Award
-Vendor Management to coordinate construction drawing services. 
-External Customer Management to coordinate construction redlines and construction drawings alterations. 
-Internal Customer collaboration for effective Project Implementation.

Interim A&E Project Manager - Chicago Market

-Recipient of the 2016 Excellence in Customer Service Award
-Interact with internal and external customers to ensure the accuracy of real estate related agreements & amendments, rent payments, and overall landowner satisfaction. 
-Purchase order assignment, invoice processing and tracking. 
-Regulatory reports and weekly aging reports distributed throughout the team.

Real Estate Project Coordinator

Pathways of SWPA

Attend to the needs of clients in parent/guardian absence.
• Provide care consistent with the standards established by the family and/or the contracting agencies.
• Communicate with parent/guardian about time spent with their children/family member.
• Document unusual incidents promptly and thoroughly.
• Completion of training as directed.
• Maintain CPR and First Aid certification.
• Maintain clear DPS Fingerprint background check
•Supervise children/adults interactions with peers in a public setting while engaging with them.
• Follow through with guiding the child/adult through established tasks, measuring their activities, and documenting their progress towards meeting their goals.

Home & Community Habilitation Aide

Food Service Industry

Service Industry                                                                                                                                             
- Excelling in the service industry in varying roles including Front of House Manager, Front of House Trainer, server, kitchen expeditor, and bartender. 
-Extraordinary customer service abilities with a passionate dedication to serving the public. In depth knowledge of food safety and sanitation requirements as well as responsible alcohol sales. 
-Effectively led the Front of House team through on-boarding, training, and food service implementation. -Managed POS system updates, menu updates, scheduling weekly talent, event execution, developed and maintained social media platform.

Front of House Manager & Trainer

Coen Oil Company

•	Development and implementation of a full spectrum training regimen for new and existing employees to be completed at routine intervals throughout employment. ServSafe Training Instructor and Proctor for all employees seeking to become certified in food safety. 
•	Responsible for coordination between executive retail team and 28 store retail chain. Including but not limited to – Weekly merchandising letters, license renewal and tracking, donation requests and company sponsorship's, quarterly newsletter for entire retail branch, category management support, food service support and team member training.
•	Identify, establish and pursue specific goals related to the profitability of individual stores. Analyze annual and semi-annual reviews of store performance, manager efficiency, and other aspects related to the success of the operation. 
•	Integrated marketing development and implementation across entire chain, including grand opening events, promotional items and company branded merchandise to be sold at retail locations. 
•	Development of website to be utilized for preliminary candidate recruiting and sourcing as well as promoting company and brand awareness. Provide ongoing support for candidate sourcing, screening, and on boarding.

Training, Marketing, and Retail Coordinator

Express Employment Professionals

Source candidates through the use of multiple recruiting tools including internet postings, college and graduate schools, network building and referrals
 • Manage candidates throughout the hiring and placement process including phone screening, on-site and off-site interviewing, offer creation, candidate communication, candidate negotiations and final placement
 • Develop relationships with local businesses to grow client base
 • Represent company at recruitment fairs
 • Provide exceptional customer service to all candidates, employees, hiring managers and HR team members
 • Perform administrative duties including, but not limited to, resume processing, candidate tracking, ordering background checks and correspondence

Administrative/Professional Recruiter

Receive and quickly process inbound telephone communications
 • Problem solve and quickly disseminate information to the correct team members
 • Greet and process all applicants and visitors professionally and courteously
 • Manage the applicant flow within the office and maintain appropriate documentation
 • Prioritize critical and urgent tasks in a logical and efficient manner
 • Prepare the applicant for all information required for the interview
 • Maintain files, records, mailings and reports as directed.
 • Enters personal data from Employment Application into database
 • Types correspondences and other materials
 • Assists with associate recruiting and employment verifications
 • Maintain an orderly office appearance.
 • Assist with sales and promotional marketing duties and support of outside sales staff
 • Order and maintain stock of all promotional and office supply materials

Front Office Coordinator

Dedicated to seamless project execution from project commence to successful closeout. Proven ability in driving construction projects, financial review, reconciliation, and adherence to deadlines. Adept at coordinating with diverse stakeholders for successful delivery. 

Authored project charters, management plans, and training plans from creation to implementation.  Integral part of a team working toward process automation, BOT development, testing and launch. 

Proficient in PowerBI, Smartsheet and ClickUp in addition to 7+ supporting courses via LinkedIn - PMP certification is pending and is forthcoming. Also certified in Microsoft Office 365, Adobe, JDE Edwards, Agile, and Waterfall methodologies. 

Let's connect to explore how I can contribute to your team's success!

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Hali Hilderbrand's Linkedin Analytics

Hali Hilderbrand

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Hali Hilderbrand

Want to drive more opportunities from LinkedIn?

Hali Hilderbrand's Linkedin Analytics