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Senior Salesforce Technical Architect

Scholastic

Salesforce Lead Technical Architect

John Wiley and Sons

Currently leading a team of  developers and admins. I have been responsible for all enhancements, bug fixes, new projects, new integrations (on the Salesforce.com end), etc. for both Sales and Service Cloud.  In this role, I have been involved in all aspects of the life cycle, from requirements gathering with business, technical architecture, design, and – when necessary – hands on implementation, unit/integration testing, and code/data deployment to production.  Some of the highlights I have worked on include:

Development of custom Live Agent agent side console, using the Salesforce Console Integration Toolkit

Integration between Jive and SFDC for Web To Case functionality, and sync of knowledge between Jive and SFDC, using Custom REST APIs with JSON.

Real time integration with customer master database to find and import contacts/accounts in real time

Using d3js javascript library, development of custom Account Hierarchy view

Developing custom version of SFDC Campaign Influences to overcome limitations with native implementation

Salesforce Solution Analyst

Johnson & Johnson

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Veeva Systems

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Bluewolf

Senior Consultant

Conexant

Application Developer

AT&T Research Labs

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Sitara Networks

Motorola

Senior Developer

30 year software engineering experience in all stages of life cycle. 


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