T-Mobile

Functional Analyst - Data Analyst 

U.S. Bank

•Conduct quality assurance for Anti Money Laundering (AML) Systems with a focus on Enterprise Financial Crimes Compliance (EFCC) applications.
•Act as a quality Control review point to ensure consistency and accuracy of all reports.
•Supported AML/BSA, Customer Due Diligence, economic sanctions/OFAC or other compliance related initiatives in a large, complex, highly  regulated financial institution.
•Write SAS/SQL code to extract data in order to perform data analysis and research for data integrity.
•Data Reporting and visualization using Advance Excel Functions and action filters in Tableau.
•Perform periodic testing to verify the adequacy of new sources and changes.
•Identify trends, including repeat issues and inadequate corrective actions and present findings to senior management.
•Collaborate with team to maintain an effective relationship with technology and investigative leadership to support reporting and investigative teams as it relates to system metric and operational reporting.
•Excessive training for awareness of regulatory and compliance environments.
•Cross Training New Team members to understand Financial Databases and libraries.

Data Analyst | Officer | EFCC FIU Data Integration & Operations 

Data Analyst | EFCC Support 

Trilogy Education

•Working as a QA lead tester on testing the project on all phases.
•Reviewing and analyzing Functional Requirement Specification (FRS) to create test plan.
•Prepared test cases classified by functionality and prioritized the test execution to align with the
project deliverables..
•Executed the test cases and evaluated their pass/fail criteria
•Actively performed System, Functional, Regression and Integration Testing.
•Performed web based testing manually using positive and negative scenarios.
• Entered bugs using Sprint.ly and Trello.
•Regular interaction with business analyst and development team to better understand the functionality of the application.
•Write manually functional test cases for the enhanced features according to the requirement specifications document provide by the BA for the smooth testing of entire team.
•Represent the QA team in standup and other cross-functional meetings.
•Responsible for smoke test for every deploy and escalate ambiguities if any.
•Responsive design testing of application pages and components on across 20 plus desktopbrowsers and devices.
•High level validation of visual design application pages and components on all desktop and devices.
•Validation of application functionality during agile iterations using stubbed and live data.
•Provides specific guidance in defects to developers.
•Generate the detailed reports of the bugs and assign defects using JIRA.
•Worked in Agile model of Software Development Life Cycle.

Data Quality Analyst

Orient Group Of Companies

Business Data Analyst

Operations Manager

IT Professional with multiple years of experience. I excel in helping teams with Customer
Relationship management. Passionate about Salesforce and Zendesk to enable company success
and customer satisfaction.

Currently focused on helping companies implement, manage and administer Zendesk and Salesforce. As a Zendesk Admin and a Salesforce Admin my goal is to assist team to fully utilize their respective CRMs to full potential.

Over 5 years of Data Analysis and Data Governance experience working with Agile teams at multiple companies in Financial Services, Telecommunication, Healthcare and Consumer goods. 

CRM: Zendesk, Salesforce
Tools stack: SQL Server, SAS Enterprise Guide, Profisee, Microsoft Excel
Project Management Tools: Jira, Rally, Version 1, ServiceNow
BI Tools: Tableau, PowerBI

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