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Hammad A. ☁️

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IT Professional with multiple years of experience. I excel in helping teams with Customer Relationship management. Passionate about Salesforce and Zendesk to enable company success and customer satisfaction. Currently focused on helping companies implement, manage and administer Zendesk and Salesforce. As a Zendesk Admin and a Salesforce Admin my goal is to assist team to fully utilize their respective CRMs to full potential. Over 5 years of Data Analysis and Data Governance experience working with Agile teams at multiple companies in Financial Services, Telecommunication, Healthcare and Consumer goods. CRM: Zendesk, Salesforce Tools stack: SQL Server, SAS Enterprise Guide, Profisee, Microsoft Excel Project Management Tools: Jira, Rally, Version 1, ServiceNow BI Tools: Tableau, PowerBI

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