Thirdfort

As an Account Manager at Thirdfort, I oversee a portfolio of over 100 client accounts, working closely with key stakeholders to align Thirdfort’s solutions with client objectives. Through strategic relationship management and tailored success planning, I drive measurable outcomes and high customer satisfaction.

Key Highlights:

- Account Management, Customer Success and Retention: Develop strong, trust-based client relationships, achieving an average NRR of 98% across the portfolio and maintaining high satisfaction.

- Growth and Revenue: Achieving an average 20% growth per account and identifying opportunities for renewals and upselling that align with client goals.

- Strategic Account Planning: Craft and execute tailored success plans based on deep understanding of client needs, ensuring alignment between their business goals and Thirdfort’s offerings.

- Data-Driven Insights: Conduct data analysis and report on customer usage metrics to highlight trends, opportunities, and recommendations that enhance growth and product adoption.

- Cross-Functional Collaboration: Partner closely with Sales, Product, Marketing, and Support teams to ensure client feedback is integrated into product updates.

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Corporate Action & Dividend Advisor

Go on have a little scroll…

My Sales journey started through my passion of speaking with people, listening to their stories and learning a lot on along the way.  

My general curiosity for life, being nosey and incessant need to collect stories seems to align well within SaaS and hitting target. Long may it continue 💪🏼

Always open for a chit chat 😊

Taplio

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