Amdocs

System Optimization: Enhanced stability of multi-terabyte Oracle databases across four data centers, reducing Mean Time to Repair (MTTR) by 22%. Transitioned to flash storage and eliminated Ab Initio ICFF, increasing data capacity by 40% and saving $18M annually in licensing through GoldenGate optimization.

Managed production scheduling and annual planning of change request (CR) 
 to ensure seamless operations and project alignment Managed OS upgrades. Cost Management:  cutting RedHat support expenses by $250K/month.

Cloud Migration: Led the transition of on-prem database infrastructure to Azure Cloud, ensuring seamless migration of tools, alerts, and automations while enhancing system performance.

Server Decommissioning and Database Upgrade: Oversaw the decommissioning of 24 UQ servers and upgraded 150 Oracle databases from 11g to 19c, completing the project on time with a fresh installation of GoldenGate.

Team Leadership: Directed the T1 Production Team for Enabler and Ensemble projects, facilitating the migration of 300+ application machines from Unix to Linux.

Workload Reduction: Decreased legacy support workload from 70+ hours to 15 hours per week through effective Knowledge Transfer sessions and improved documentation and support tools.

SRE Manager | Database Reliability Engineer 

Solid Commerce

Interact with enterprise level customers to handle Tier II issues and provide technical support in areas including project scoping, design, implementation, Azure Logic apps, integration with 3rd party ERP systems and trouble shooting. Oversee financial reports.

API Solutions Architect & Business Analyst 

Led the Database Team for the AT&T billing software, in full integration with the OMS and the CRM teams. Established full high-availability DR solution (FSFO). Managed one large, cohesive DBA team spread over different locations and time zones, near shore (Mexico) onshore (United State) & offshore (DVCI -India). Migrated  the data of 10 million live wireless customers using Golden Gate ETL Replication.

Lead Database Engineer & Architect

Performed Application DBA responsibilities in a development environment. Worked as a business analyst, and collected data from live working production sites. Designed hardware architecture and specs such system utilization database storage capacities. Mapped application by process and resources in a Technical Architecture Configuration and Technology (TACT) group. Developed and maintained Oracle/TimesTen environments.

Senior Physical & Application DBA, R&D Division 

Visited production sites. Oversaw methodology and installation and built new support tools for developers.

DevOps - Configuration Control

As a seasoned and motivated DevOps-SRE professional ( Focus Data Engineer ) , I excel in automating high- volume production environments serving millions of users. Naturally proactive, I excel at simplifying complex problems to deliver swift solutions. I am highly collaborative, with a strong focus on knowledge sharing and mentoring..

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