Hanna Lukash's Linkedin Analytics

With certifications in BPM, Lean, and Design Thinking, I have a strong background in process management and continuous improvement. My goal is to create value and innovation for the organizations and clients I work with, by designing, optimizing, and implementing efficient and effective business processes. As a Process Manager, I collaborate with various teams and stakeholders, using BPMN and tools to map, analyze, and improve the processes across different domains and projects. I also monitor and measure the performance and efficiency of the processes, and identify and resolve any issues or gaps. In my previous roles, I have applied Lean and Design Thinking methodologies and skills to improve the quality, speed, and customer satisfaction of the services and products delivered by my teams, achieving significant results such as reducing costs, increasing productivity, and enhancing user experience.